Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amy Parker

Charlotte,North Carolina

Summary

Detail-oriented Executive Assistant with over 6 years of experience supporting top-level executives. Proven expertise in managing intricate schedules, coordinating travel, and enhancing office operations. Successfully implemented record retention processes and drove team performance improvements. Highly adept at streamlining administrative tasks to increase efficiency, ensuring seamless organizational support. Ready to leverage skills to contribute effectively to any team, aligning with the strategic goals of a dynamic workplace.

Overview

11
11
years of professional experience
1
1
Certification

Work History

IPS Program Assistant

Monarch
11.2024 - Current
  • Streamlined record management of the caseload for Mecklenburg -IPS by organizing, coordinating, and overseeing all administrative operations of the team.
  • Entered and tracked team performance data for beneficiary outcomes, while efficiently handling both incoming and outgoing calls for new referrals and existing cases.
  • Maintained and organized up-to-date files related to Behavioral Health Services, ensuring compliance with departmental standards.

Notary Signing Agent

American Notary
01.2024 - Current
  • North Carolina Notary Public since 2018
  • Certified in Union and Mecklenburg County, NC

Credit Quality Analyst Global Credit Loan Department

Adecco/Bank of America
10.2022 - 03.2023
  • Implemented various file transfer software applications to enhance communication efficiency.
  • Monitored and ensured accurate logging of all client communications by team members.
  • Appointed Subject Matter Expert (SME) for the Record Retention Project, facilitating compliance and efficiency.

Lease Renewals Coordinator

Cato Corporate
04.2022 - 10.2022
  • Provided comprehensive administrative and clerical support for the Real Estate Department.
  • Managed and coordinated all correspondence related to the lease renewal process, ensuring timely communications.
  • Prepared, proofread, and finalized all renewal and extension-related documents for accuracy and compliance.

Commercial Banking Portfolio Coordinator - Leasing & SNDA Team

Randstad/Wells Fargo Commercial Mortgage Servicing
11.2021 - 02.2022
  • Assisted in financial modeling and projections to identify potential risks and benefits.
  • Provided risk assessment recommendations for loan portfolios to facilitate informed decision-making.
  • Collaborated with stakeholders, including both internal teams and external clients, to enhance project outcomes.

Assistant Property Manager

AMG Association Management Group
02.2021 - 10.2021
  • Supported the Director of Operations overseeing multiple communities, contributing to operational efficiency.
  • Conducted Board Meetings, meticulously recording minutes to document proceedings.
  • Performed property inspections as needed, ensuring maintenance of high standards.

Renewals Coordinator and Specialty Leasing Director

Big V Property Group
01.2018 - 11.2020
  • Spearheaded the renewal and renegotiation processes for expiring tenants, ensuring a smooth transition.
  • Processed all renewal amendments and assignments accurately, fostering strong tenant relations.
  • Produced market analysis and developed leasing marketing materials to attract potential clients.

Executive Assistant

CompuCom
01.2017 - 01.2018
  • Provided comprehensive assistance to three level executives in travel and meeting arrangements.
  • Managed office activities while providing high-level administrative support.
  • Prepared and updated reports for the Executive team, enhancing communication and operations.

Leasing Administrative Assistant

The Shopping Center Group
12.2014 - 01.2017
  • Supported the Leasing Team with a range of administrative and office support activities.
  • Processed expense reports and meticulously maintained departmental records for accuracy.
  • Executed creation and distribution of marketing material for all listings to enhance visibility.

Education

Associates Degree - Drafting and Design

ITT Technical Institute
Concord
01.2012

High School Diploma - Computer And Information Sciences

Weddington High School
Matthews, NC
08.2003

Skills

  • Data entry
  • Marketing
  • Adobe Photoshop
  • Data analysis skills
  • Computer Networking
  • Underwriting
  • Proficient in Adobe Creative Suite
  • Windows 11 and previous versions
  • Microsoft Office Suite
  • G-Suite
  • Yardi
  • GIS
  • Salesforce CRM
  • Constant Contact
  • Concur
  • Dropbox
  • Customer service
  • Communication skills
  • Analysis skills
  • Power BI
  • Sharepoint
  • Multitasking and organization
  • Teamwork and collaboration
  • Scheduling management
  • Creative problem solving
  • Staff support
  • Administrative support
  • Database management
  • Interpersonal skills
  • Activity planning
  • Community outreach
  • Documentation management
  • Event coordination
  • Event planning
  • Research abilities
  • Calendar management
  • Multiple priorities management
  • Report preparation
  • Multi-line phone systems
  • Travel coordination
  • Operations support
  • Remote working experience
  • Project management
  • Powerpoint presentations
  • Financial reporting
  • Information management
  • Progress tracking
  • Advanced Excel
  • Meeting facilitation
  • Information processing systems
  • Expense reports
  • Technology support
  • Training coordination
  • G suite
  • Operations assistance
  • Excel spreadsheets
  • Documentation and recordkeeping
  • Meeting planning
  • Records management
  • Administrative background
  • Business administration

Certification

  • Notary Public

Union County and Mecklenburg County, NC Exp 12/2028

  • CPR Certified
  • HIPAA Certified

Timeline

IPS Program Assistant

Monarch
11.2024 - Current

Notary Signing Agent

American Notary
01.2024 - Current

Credit Quality Analyst Global Credit Loan Department

Adecco/Bank of America
10.2022 - 03.2023

Lease Renewals Coordinator

Cato Corporate
04.2022 - 10.2022

Commercial Banking Portfolio Coordinator - Leasing & SNDA Team

Randstad/Wells Fargo Commercial Mortgage Servicing
11.2021 - 02.2022

Assistant Property Manager

AMG Association Management Group
02.2021 - 10.2021

Renewals Coordinator and Specialty Leasing Director

Big V Property Group
01.2018 - 11.2020

Executive Assistant

CompuCom
01.2017 - 01.2018

Leasing Administrative Assistant

The Shopping Center Group
12.2014 - 01.2017

Associates Degree - Drafting and Design

ITT Technical Institute

High School Diploma - Computer And Information Sciences

Weddington High School
Amy Parker