MS Office, WINRMS, VistA, VATAS, ePromise
Amy Patten
Gretna,NE
Summary
Adept at spearheading administrative and compliance initiatives within the Research Department at Nebraska Western Iowa Health Care System VA Hospital. I excel in fostering collaborative relationships and managing budgets effectively. My tenure is marked by a $5M research budget oversight and enhancing regulatory compliance, showcasing my strong attention to detail and team leadership skills.
Overview
17
17
years of professional experience
Work History
Research Administrative Officer
Veterans Health Administration, NWIHCS
07.2019 - Current
- Performed wide-ranging administrative, financial and service-related functions.
- Remained solutions-oriented in face of complex problems to assist leadership and overall departmental direction.
- Cultivated strong professional relationships with external stakeholders such as clients, suppliers, partners, or regulatory bodies.
- Promoted a culture of continuous improvement by regularly reviewing current practices and identifying opportunities for enhancement.
- Assisted in achieving service line objectives through active participation in strategic planning sessions and goal setting initiatives.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Served as the Research Department liaison for finance, IT, departments and affiliated Universities.
- Liaised between departments to ensure timely dissemination of critical information relevant to ongoing projects.
- Advised and supported staff on legal parameters of research.
- Determined and managed schedules and budgets for each project.
- Managed $5M Research budget.
- Oversight of the facility Institutional Review Board, Research and Development, Institutional Animal Care and Use Committee and Safety Committees.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Oversaw hiring, staffing, and labor law compliance.
- Updated HR database with new employee information, changes in benefits, and other details.
Research Compliance Officer
Veterans Health Administration, NWIHCS
12.2013 - 07.2019
- Conducted periodic compliance audits and reviews to identify areas of improvement.
- Enhanced regulatory compliance by auditing and revising company policies and procedures.
- Created and maintained compliant work environment.
- Developed and implemented corrective action plans for non-compliance issues.
- Improved operational efficiency by streamlining compliance processes and reducing redundancies.
- Conducted thorough risk assessments for identifying potential compliance vulnerabilities and formulated mitigation strategies.
- Improved stakeholder confidence by presenting clear and concise compliance reports at board meetings.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
Financial Administrative Specialist
Veterans Healthcare Administration, NWIHCS
08.2008 - 12.2013
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
- Assisted in the preparation of financial statements, ensuring compliance with regulatory requirements.
- Provided guidance on accounting policies and procedures, offering support to colleagues as needed throughout projects or assignments.
- Maintained organized records of all financial transactions for easy retrieval during audits and reviews.
- Increased audit efficiency through meticulous attention to detail and adherence to established procedures.
- Completed bi-weekly payroll for company employees.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Entered figures using 10-key calculator to compute data quickly.
- Organized budget documentation and tracked expenses to maintain tight business controls.
Education
Associate of Applied Science - General Studies
Metropolitan Community College
Omaha, NE05-2018
Skills
- Strong Attention to Detail
- Team Oversight
- Administrative Coordination
- Payroll Management
- Team Leadership
- Budget Compliance
- Effective Time Management
- Advanced Excel Skills
- Document Confidentiality Management
- Effective Communication Skills
- Collaborative Relationship Management
- Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Quote
"Leadership is not about being the best. It’s about making everyone else better."
Unknown
Timeline
Research Administrative Officer
Veterans Health Administration, NWIHCS
07.2019 - Current
Research Compliance Officer
Veterans Health Administration, NWIHCS
12.2013 - 07.2019
Financial Administrative Specialist
Veterans Healthcare Administration, NWIHCS
08.2008 - 12.2013
Associate of Applied Science - General Studies
Metropolitan Community College
Similar Profiles
Amanda R MartinezAmanda R Martinez
Counselor at Veterans Affairs, Veterans Health AdministrationCounselor at Veterans Affairs, Veterans Health Administration
Camilla LanierCamilla Lanier
Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)
Anthony ChavezAnthony Chavez
Motor Vehicle Operator at Veterans Affairs, Veterans Health AdministrationMotor Vehicle Operator at Veterans Affairs, Veterans Health Administration
Oliver RingOliver Ring
Grounds Crew Member at Eagle run golf courseGrounds Crew Member at Eagle run golf course
Kinzie BrownKinzie Brown
Progressive Care Unit - Registered Nurse at CHI Health Lakeside HospitalProgressive Care Unit - Registered Nurse at CHI Health Lakeside Hospital