Amy Pemberton

Work History

Cardiology Clinic Manager, II

Lutheran Health Physicians

11.2023 - Current

Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
Hired, trained and supervised employees to maintain team of high performers.

Clinical Case Manager

Parkview Health

01.2022 - 11.2023

Improved patient outcomes by developing and implementing comprehensive case management plans.
Enhanced care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.
Increased patient satisfaction by establishing strong rapport, actively listening to concerns, and addressing issues in a timely manner.
Facilitated transitions of care between various healthcare settings, ensuring seamless continuity of services for optimal patient recovery.

Community Liaison/Case Manager

Children's Bureau

08.2021 - 01.2022

Strengthened community partnerships by organizing and attending collaborative events.
Enhanced public relations for the organization through effective communication with diverse groups and stakeholders.
Developed and implemented strategies to address community concerns, resulting in increased trust and satisfaction.
Promoted organizational initiatives by presenting at community meetings and participating in local events.
Identified opportunities for collaboration with other organizations to maximize resources and improve community outcomes.
Increased awareness of available programs and services through targeted outreach efforts, leading to higher participation rates.
Facilitated open lines of communication between the organization and the community, fostering strong relationships.

Community Health Worker

Engaging Solutions, LLC

01.2021 - 08.2021

Improved community health by conducting assessments, identifying needs, and developing intervention plans.
Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
Promoted access to healthcare services for underprivileged populations through community outreach efforts.
Increased awareness of available resources by organizing and participating in community health fairs and events.
Strengthened relationships with local organizations, fostering partnerships to address pressing community health issues.
Implemented evidence-based practices in health promotion activities, leading to improved overall community wellness.
Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.

Community Health Worker

Meridian Health

05.2020 - 01.2021

Enhanced patient outcomes by providing education on disease prevention and healthy lifestyle choices.
Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
Implemented evidence-based practices in health promotion activities, leading to improved overall community wellness.

Case Manager

The Bowen Center

09.2019 - 02.2020

Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Coordinated essential services for clients, resulting in improved overall well-being and self-sufficiency.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Events Coordinator and Office Manager

North Platte Area Chamber of Commerce

03.2018 - 05.2019

Increased efficiency by streamlining coordination processes and implementing new organizational systems.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Implemented cost-saving measures through resource allocation optimization, leading to significant budget reductions.
Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.

Summary

Overview

Work History

Cardiology Clinic Manager, II

Clinical Case Manager

Community Liaison/Case Manager

Community Health Worker

Community Health Worker

Case Manager

Events Coordinator and Office Manager

Education

Master of Arts - Industrial and Organizational Psychology

Bachelor of Arts - Psychology

Associate of Applied Science - Business Administration

Associate of Applied Science - Marketing

Skills

Websites

Accomplishments

references

Timeline

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