Amy Peters

• Assisted in preparing cost estimates based on project specifications and requirements.
• Collaborated with project teams to analyze scope of work and identify material needs.
• Learned to use estimation software to streamline bidding processes and improve accuracy.
• Supported senior estimators by gathering data and maintaining project documentation.
• Developed understanding of construction materials and their impact on overall project costs.
• Maintained organized records of estimates, bids, and client communications for future reference.
• Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
• Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
• Analyzed and calculated field measurements, survey plans, and plot plans to create proposals and process work orders.
• Conducted thorough site visits to gather essential information for precise estimates, minimizing potential change orders during construction phases.
• Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
• Reviewed and approved invoices and change orders to monitor project expenses and reflect any change to scope in project budget.
• Identified areas of risk during preconstruction phase, recommending appropriate mitigation strategies to prevent costly delays or changes later on in projects.

Regional Manager of Summit Utility Services.

• Developed and implemented strategic initiatives to enhance customer satisfaction and service efficiency.
• Supervised team performance, providing mentorship and training to improve operational workflows.
• Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
• Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
• Supervised various locations, enforcing high-quality standards of operation.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Set aggressive targets for employees to drive company success and strengthen motivation.

• Conducted thorough underground utility location using advanced electromagnetic detection equipment.
• Collaborated with construction teams to ensure accurate utility mapping and safe excavation practices.
• Enhanced workflow processes by implementing best practices in utility locating and reporting procedures.
• Utilized GIS software to maintain accurate records of underground utilities, improving data accessibility for stakeholders.
• Mentored junior staff on effective communication with clients regarding project requirements and timelines.
• Reviewed maps and blueprints to identify locations for and sizes of underground utilities
• Provided training to new employees on proper techniques for utility locating practices.
• Improved efficiency with prompt response to locate requests from contractors and homeowners.
• Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
• Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
• Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
• Increased customer satisfaction by providing thorough explanations of markings and utility locations.
• Supported emergency response efforts by quickly locating damaged utilities for repair teams.
• Developed strong relationships with clients through clear communication and timely follow-up on inquiries.
• Optimized time management by prioritizing multiple locate requests based on urgency and project deadlines.
• Responded to service requests during and after business hours.
• Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
• Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
• Worked closely with network administrators and server engineers to deliver quality service.

Detention Officer, Court Officer, Pre-Trial Coordinator, Gang Specialist, and Transport Officer

• Supervised inmate activities to ensure safety and compliance with facility regulations.
• Conducted regular security checks to maintain a secure environment within detention facilities.
• Managed intake and release processing for inmates, ensuring accurate documentation and adherence to protocols.
• Collaborated with law enforcement and legal personnel to facilitate efficient inmate transport and court appearances.
• Trained new officers on procedures, safety protocols, and effective communication techniques within the facility.
• Resolved conflicts among inmates through de-escalation techniques, promoting a safer living environment.
• Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
• Processed inmates by taking photographs and fingerprints.
• Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
• Took custody of prisoners from arresting officers to begin processing into detention facility.
• Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
• Transported prisoners throughout facility and off-site to medical appointments and court appearances.
• Wrote daily reports and maintained logs of inmate activities and behaviors.
• Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
• Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
• Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
• Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
• Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
• Processed visitors and attorneys arriving to see prisoners.
• Assisted in the preparation and execution of transport assignments, ensuring both detainee and officer safety during transfers to other facilities or court appearances.
• Supported mental health initiatives, coordinating with healthcare professionals to provide necessary care.
• Enforced rules and regulations to maintain order among inmates.
• Prepared reports to document incidents and violations.
• Investigated and responded to incidents of inmate misconduct.
• Documented inmate behavior and activities in logbooks.
• Administered drug tests to inmates.

• Conducted thorough underground utility location using advanced electromagnetic detection equipment.
• Collaborated with construction teams to ensure accurate utility mapping and safe excavation practices.
• Enhanced workflow processes by implementing best practices in utility locating and reporting procedures.
• Utilized GIS software to maintain accurate records of underground utilities, improving data accessibility for stakeholders.
• Mentored junior staff on effective communication with clients regarding project requirements and timelines.
• Streamlined work orders by prioritizing tasks based on project urgency and customer needs, boosting efficiency.
• Reviewed maps and blueprints to identify locations for and sizes of underground utilities
• Enhanced safety by accurately identifying and marking underground utility lines.
• Provided training to new employees on proper techniques for utility locating practices.
• Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
• Improved efficiency with prompt response to locate requests from contractors and homeowners.
• Collaborated with construction crews for safe excavation, avoiding service disruptions or delays.
• Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
• Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
• Drew maps of utility lines and potential plans for future ones, providing detailed locations and information.
• Ensured compliance with federal, state, and local regulations during all utility locating activities.
• Supported emergency response efforts by quickly locating damaged utilities for repair teams.
• Reduced damage claims by meticulously locating and documenting buried utilities.
• Developed strong relationships with clients through clear communication and timely follow-up on inquiries.
• Conducted damage investigations, identifying root causes and recommending corrective actions.
• Assisted in updating maps and records, ensuring accurate documentation of utility infrastructure.
• Responded to service requests during and after business hours.
• Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
• Worked closely with network administrators and server engineers to deliver quality service.