Amy Pfenninger
Gladwin,MI
Summary
Organized Office Manager with over 15 years of experience in the Secretarial field. Prioritize projects and multitask effectively to achieve project goals. I am a detail-oriented team player. Offering these skills and strong work ethic. I take pride in doing good work no matter what job or what postilion I hold.
Overview
14
14
years of professional experience
Work History
Account Receivable /Contract Specialist
FED Corporation
01.2022 - Current
- Lead the development of a contract database, improving accessibility and organization of critical information.
- Ensure timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively.
- Reduce risk exposure through diligent monitoring and enforcement of contractual obligations.
- Support company growth by consistently delivering successful contract outcomes that aligned with business goals.
- Collaborate closely with legal counsel during negotiations to protect organizational interests effectively.
- Deliberate with department heads on more efficient systems to help accounting run more efficient.
- Build customer relationships with acceptance of signed contracts.
- Keep track of changes that directly affect the prime contract and maintain up to date cost of the total project.
- Build relationships with all departments throughout the company.
Office Manager
L Dan French Builders, LLC
10.2015 - 01.2022
- Interact with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Track office supplies and restocked low items to keep team members on-task and productive.
- Maintain computer and physical filing systems.
- Coordinate communications, financial processing, registration, recordkeeping and other administrative functions.
- Train new employees on administrative procedures, company policies and performance standards.
- Deliver clerical support by efficiently handling wide range of routine and special requirements.
- Keep track of contracts for current and upcoming jobs.
- Work closely with many banks for constructions loans and providing waivers when doing draws.
- Keep track of full and partial waivers for upcoming draws or closeout draws.
- Play key role in achieving and maintaining top client satisfaction and retention by maintaining project deliverable accuracy and alignment with specifications.
- Enter Data in Quickbooks. Assist with Payroll on a weekly basis.
- Keep track of Time and Materials in Excel and Quickbooks to get the best profit from our current jobs.
- Prepare meeting rooms and materials and recorded important information.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Office Administrator
Alward Inc
02.2012 - 10.2015
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Introduced Quickbooks to improve both client and employee relations.
- Tracked job costs and would work closely with the Project Foreman to let them know if the job was staying profitable.
- Worked with and maintained lots of relationships with vendors to help consolidate appropriate pricing for materials.
- Communicated with customers on a daily basis to set up their upcoming project or keep them updated on status of current project.
- Always acted professionally when dealing with the public.
Office Manager
MSU Extension Office
06.2010 - 01.2012
- Coordinated special projects and managed schedules.
- Handled 4H questions with kids and parents.
- Received payments and logged in with MSU.
- Held monthly meetings to better our services to the general public.
- Corresponded with supervisor when needed.
Education
No Degree - General Studies
Mid Michigan Community College
HarrisonHigh School Diploma -
Gladwin High School
Gladwin06.2005
Skills
- Documentation and control
- Team Leadership
- Knowledge and experience in Quickbooks
- Excellent multi-tasking ability
- Organizational skills
- Relationship building
Timeline
Account Receivable /Contract Specialist
FED Corporation
01.2022 - Current
Office Manager
L Dan French Builders, LLC
10.2015 - 01.2022
Office Administrator
Alward Inc
02.2012 - 10.2015
Office Manager
MSU Extension Office
06.2010 - 01.2012
No Degree - General Studies
Mid Michigan Community College
High School Diploma -
Gladwin High School
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