Amy Phillips, LVT
Nicholson,GA
Summary
Accomplished Licensed Veterinary Technician with extensive experience at the University of Georgia Veterinary Teaching Hospital, demonstrating expertise in anesthesia administration and patient monitoring. Excelled in staff training and client relations, significantly enhancing patient care and satisfaction. Skilled in surgical assistance and emergency care, consistently contributing to successful treatment outcomes.
Overview
14
14
years of professional experience
Work History
Licensed Veterinary Technician III
University Of Georgia Veterinary Teaching Hospital
10.2023 - Current
- Trained other LVTs in operations and procedures.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
- Promoted animal health through conducting routine laboratory tests, such as blood work, urinalysis, and fecal analysis.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Educated clients about preventative care, proper nutrition, and other essential aspects of pet health to promote responsible pet ownership.
- Increased client satisfaction through clear communication of home care instructions for pet owners post-treatment or surgery.
- Helped reduce client wait times by efficiently managing appointment schedules and coordinating with fellow staff members.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Provided valuable support to veterinarians during emergencies, enabling swift response to urgent medical situations for improved outcomes.
- Supported clinic operations by maintaining clean and organized treatment areas, exam rooms, and surgical suites.
- Enhanced patient care by providing compassionate and skilled nursing assistance to veterinarians during medical procedures.
- Minimized risk of infection transmission amongst patients by adhering to strict sanitation protocols within the clinic environment at all times.
- Assisted veterinarian with wound treatment, administration of vaccines, and operations.
- Collected patient biopsies and blood samples for laboratory analysis.
- Empowered veterinary interns through mentoring activities focused on best practice clinical techniques and professional development strategies.
- Educated clients on animal health, preventive care and procedures.
Lead Veterinary Technician, Surgery
Hope Animal Medical Center
01.2021 - 09.2023
- Collaborated with veterinary team members to provide seamless continuity of care for all patients throughout their visits.
- Demonstrated strong leadership skills by overseeing daily clinic operations while delegating tasks appropriately to ensure smooth functioning of the practice.
- Performed skilled nursing care tasks such as wound dressings changes or IV catheter placements under veterinarian supervision.
- Mentored junior veterinary technicians on best practices within the clinic environment while fostering teamwork among staff members.
- Maintained detailed medical records for each patient, resulting in accurate diagnoses and effective treatment plans.
- Enhanced patient care by implementing efficient workflow processes and maintaining a clean, organized work environment.
- Continuously updated professional knowledge of advancements within veterinary medicine to provide optimal care for patients.
- Assisted veterinarians in emergency situations by providing timely and effective support, ultimately resulting in successful patient outcomes.
- Coordinated with external laboratories for prompt and accurate diagnostic test results, aiding veterinarians in determining the best course of treatment.
- Provided exceptional customer service by greeting clients warmly, answering questions knowledgeably, and scheduling appointments efficiently.
- Reduced patient stress by providing compassionate handling and creating a calm atmosphere during examinations and treatments.
- Assisted veterinarians with surgical procedures, ensuring accurate preparation of instruments, medication administration, and post-operative care.
- Contributed to clinic growth by participating in community events and promoting veterinary services through educational outreach initiatives.
- Developed comprehensive treatment plans for patients with various medical conditions, resulting in improved health outcomes.
- Educated pet owners on preventative care measures such as vaccinations, dental care, nutrition management, parasite control strategies to improve pet health outcomes.
- Conducted diagnostic testing including blood draws, urinalysis tests, radiographs for accurate diagnosing of various medical conditions in animals.
- Improved client relationships by addressing concerns promptly, offering helpful advice, and ensuring clear communication between clients and the veterinary team.
- Fostered a positive work culture within the clinic by promoting open communication channels among staff members which resulted in increased job satisfaction.
- Implemented thorough sanitation protocols to reduce the risk of infection and promote overall clinic hygiene standards.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Administered medications to animals in treatment and documented changes in condition.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner animal health questions and advised on best care practices.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Prepared, sterilized and maintained medical instruments and equipment.
Shelter Director
Madison Oglethorpe Animal Shelter
06.2017 - 06.2020
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Licensed Veterinary Technician I
University Of Georgia Veterinary Teaching Hospital
06.2010 - 01.2016
- Trained other LVTs in operations and procedures.
- Contributed to successful patient outcomes by closely monitoring vital signs during anesthesia administration for surgical procedures.
- Helped reduce client wait times by efficiently managing appointment schedules and coordinating with fellow staff members.
- Supported clinic operations by maintaining clean and organized treatment areas, exam rooms, and surgical suites.
- Minimized risk of infection transmission amongst patients by adhering to strict sanitation protocols within the clinic environment at all times.
- Assisted veterinarian with wound treatment, administration of vaccines, and operations.
- Collected patient biopsies and blood samples for laboratory analysis.
- Empowered veterinary interns through mentoring activities focused on best practice clinical techniques and professional development strategies.
- Assisted veterinarians in performing complex surgical procedures, ensuring the careful monitoring of anesthesia levels and patient vitals throughout surgery.
- Assisted in the treatment of critically ill patients, ensuring timely and accurate administration of medications and treatments.
- Advanced animal welfare by participating in community outreach programs such as vaccination clinics or spay/neuter initiatives.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Improved teamwork among staff members by actively participating in team meetings and offering constructive feedback on clinic operations.
Education
Associate of Applied Science - Veterinary Technology
Athens Technical College
Athens, GA05.2010
Certfication: Animal Assisting - Animal Science
Athens Technical College
Athens, GA03.2010
Certification In Radiology Safety - Animal Science
Athens Technical College
Athens, GA03.2010
High School Diploma -
Madison County High School
Danielsville, GA08.2006
Skills
- Preventive Care
- Patient Monitoring
- IV catheter placement
- Sanitation protocols
- Anesthesia Administration
- Emergency Care
- Diagnostic Imaging
- Surgical Assistance
- Laboratory Testing
- Radiology proficiency
- Animal nursing
- General anesthesia monitoring
- Surgical procedures and support
- Aseptic Techniques
- Surgical scrubbing procedures
- Controlled Substance Management
- Cytocentesis
- IV Medication Administration
- Procedure Support
- Surgical Preparation
- Surgery and Procedure Preparation
- Post-surgical Monitoring
- Wound Dressing and Suturing
- Staff Training
- Patient Advocacy
- Client Relations
- Patient Triage
- Specimen Collection
- Patient Charting
- IV Fluid Administration
- Responsible and Reliable
- Customer Service
- Treatment Administration
- Intramuscular injection
- Closed-chest CPR
- Client Education
- Lab operations
- Canine and feline intubation
- Medication Labeling
- Specimen Preparation
- Diagnostic sampling
- Wound treatment
- Instrument pack sterilization
- Animal behavior observation
- Emergency and preventive care
- Thoracic and abdominal radiograph
- Suture removal
- Euthanasia
- Medical record-keeping
- Infection Control
- Medical History Collection
- Medication Administration
- Patient Positioning
- Nail Trimming
- X-ray review
- Intravenous injection
- Physical examination
- Vital signs
- Pathogen control
- Wound Management
- Medication Dispensing
Timeline
Licensed Veterinary Technician III
University Of Georgia Veterinary Teaching Hospital
10.2023 - Current
Lead Veterinary Technician, Surgery
Hope Animal Medical Center
01.2021 - 09.2023
Shelter Director
Madison Oglethorpe Animal Shelter
06.2017 - 06.2020
Licensed Veterinary Technician I
University Of Georgia Veterinary Teaching Hospital
06.2010 - 01.2016
Associate of Applied Science - Veterinary Technology
Athens Technical College
Certfication: Animal Assisting - Animal Science
Athens Technical College
Certification In Radiology Safety - Animal Science
Athens Technical College
High School Diploma -
Madison County High School
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