Amy Piatt
New Braunfels,TX
Summary
Motivated individual promoting well-rounded skill set including client relations and communication. True problem-solver with desire to build lasting relationships. Dedicated to compassionate individualized care for all patients.
Overview
4
4
years of professional experience
Work History
Primary Therapist
Charlie Health
New Braunfels, TX
01.2022 - Current
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Provided individual and group mental health counseling in alignment with evidence-based practice and clinical models.
- Coordinated with external agencies regarding collaborative programming initiatives aimed at addressing mental illness.
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
Case Manager, Therapist
Resurgence Behavioral Health
Wimberley, TX
06.2021 - 01.2022
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Collaborated with multidisciplinary teams to ensure continuity of care for each client.
Guest Service Representative
Texas Health and Racquet Club
San Marcos, TX
09.2020 - 06.2021
- Tracked inventory levels of supplies needed for front desk operations.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
Unit Clerk
Wellbridge Behavioral Health
San Marcos, TX
11.2019 - 03.2020
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Checked-in patients upon arrival at the facility, collected copays, verified insurance cards.
- Communicated with patients with compassion while keeping medical information private.
- Acted as liaison between patients and family members and healthcare providers.
Education
Master of Arts - Professional Counseling
Texas State University
San Marcos, TX05-2021
Bachelor of Arts - Psychology
University of Texas At Austin
Austin, TX05-2018
Skills
- Client Relations
- Referral Coordination
- Compliance Requirements
- Customer Service
Timeline
Primary Therapist
Charlie Health
01.2022 - Current
Case Manager, Therapist
Resurgence Behavioral Health
06.2021 - 01.2022
Guest Service Representative
Texas Health and Racquet Club
09.2020 - 06.2021
Unit Clerk
Wellbridge Behavioral Health
11.2019 - 03.2020
Master of Arts - Professional Counseling
Texas State University
Bachelor of Arts - Psychology
University of Texas At Austin
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