AMY PIERE
Bettendorf,IA
Summary
Experienced in providing advanced auditing and specialty-specific coding education to physicians, APCs, and coders, ensuring adherence to industry standards. Skilled in utilizing CPT, E&M, modifiers, ICD-10-CM, HCPCS, and payer requirements to conduct thorough internal audits that enhance accuracy and compliance. Proven ability to collaborate with CMOs to standardize coding practices, facilitate orientations for new clinicians, and address coding inquiries from both internal and external partners. Committed to monitoring Epic work queues for timely charge resolution while supporting ongoing compliance through targeted education, detailed reporting, and effective departmental coordination.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Clinician Coding Liaison
Advocate Health Care
01.2023 - Current
- Provide advanced level auditing and specialty-specific coding and documentation education to physicians, APCs and coders.
- Utilize CPT, E&M, modifiers, ICD-10-CM, HCPCS, and payer requirements to conduct internal audits.
- Collaborate with CMOs to standardize coding practices, conduct orientations and documentation reviews for new clinicians, and respond to coding inquiries from internal and external partners.
- Monitor Epic work queues to ensure timely charge resolution and support ongoing compliance through education, reporting, and coordination across departments.
Coding Representative
University of Iowa Hospitals and Clinics
11.2017 - 01.2023
- Reviewed patient records to ensure accurate coding and billing, collaborated with healthcare providers to clarify documentation, and assigned appropriate codes using specialized software.
- Maintained strict confidentiality of patient information and actively participated in team discussions to address coding challenges and process improvements.
- Investigated and corrected rejected or denied claims and submitted clean claims electronically to secure timely reimbursement from insurance companies.
Revenue Cycle Representative
University of Iowa Hospitals and Clinics
11.2010 - 11.2017
- Verified patient demographics, and insurance eligibility to ensure accurate billing and reimbursement.
- Coordinated payment arrangements, and facilitated financial assistance.
- Resolved billing inquiries, corrected account data, and submitted claims.
- Communicated with providers, payers, and internal teams to address issues, while maintaining strong knowledge of payer policies and building collaborative relationships across departments.
Education
Some College -
Kirkwood Community College
08.2005
High School Diploma - undefined
City High School
05.2005
Skills
- Coding education and training
- Adaptability
- Time management
- Interpersonal collaboration
- Attention to detail
- Problem solving and analysis
- Auditing and compliance
- Provider education and support
- Documentation improvement and review
- Effective communication skills
- ICD-10-CM and CPT proficiency
- Multidisciplinary approach
Certification
- CPC (Certified Professional Coder)
- CGSC (Certified General Surgery Coder)
Timeline
Clinician Coding Liaison
Advocate Health Care
01.2023 - Current
Coding Representative
University of Iowa Hospitals and Clinics
11.2017 - 01.2023
Revenue Cycle Representative
University of Iowa Hospitals and Clinics
11.2010 - 11.2017
High School Diploma - undefined
City High School
Some College -
Kirkwood Community College
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