Amy Pierson
Tuscaloosa,AL
Summary
Highly reliable and dependable individual with a strong work ethic. Consistently strives to deliver exceptional results. Known for ability to adapt quickly. Diligent worker eager to learn and grow within a dynamic environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant Manager
Slim Chickens
05.2024 - Current
- Managed a group of team members
- Opened and closed restaurant
- Made bank deposits and money orders on behalf of General manager
- Provided excellent customer service to all guests in a timely manner
- Trained new employees on restaurant processes and procedures
- Enforced company policies and procedures
- Assigned team member shifts
Self Employed
04.2016 - 03.2024
- Started doing various odd jobs
- Lawn care: mowing, weed eating, trimming bushes, blowing leaves
- Handyman services: painting, caulking, fixing minor plumbing issues, fixing minor electrical issues, assisted building decks, assisted putting metal roofs on
- Cleaning houses: washing dishes, sweeping, mopping, detailed cleaned bedrooms and bathrooms
- Whatever my clients wanted done I would do to their satisfactory plus some
Assistant Manager
Dairy Queen
08.2014 - 06.2016
- Opened and closed restaurant
- Made bank deposits and money orders on behalf of General manager
- Provided excellent customer service to all guests in a timely manner
- Managed a group of team members
- Enforced company policies and procedures
Assistant Manager
Zaxby's
08.2007 - 05.2010
- Promoted to Assistant Manager after 7-8 months
- Managed a group of team members
- Opened and closed restaurant
- Made bank deposits and money orders on behalf of General manager
- Provided excellent customer service to all guests in a timely manner
- Trained new employees on restaurant processes and procedures
- Enforced company policies and procedures
- Coordinated schedules and assigned team member shifts
Server/Hostess
Logan's Roadhouse
12.1999 - 06.2003
- Assisted guests to tables
- Food handling
- Cash handling
- Served guests in a timely manner with ordering food and beverages
- Cleaning designated areas
Education
GED -
05.1999
Skills
- Cash Handling
- Assistant Manager Experience
- Merchandising
- Food Handling
- Host/Hostess
- Restaurant Experience
- Food Preparation
- Serving Experience
- Team Management
- Communication skills
- Customer service
- Cooking
- Busser
- Cleaning Experience
- Management
- Food Safety
- Kitchen Experience
- POS
- Food Service
- Shift Management
- Labor Cost Analysis
- Inventory Control
- Microsoft Word
- Store Management Experience
- Upselling
- Leadership
- Time management
- Guest services
- Cash register
- Serving
- Restaurant experience
- Driving
- Outdoor work
- Lawn Care
- Basic math
- Organizational skills
- Hospitality
Certification
Driver's License, 01/01/24, 11/30/27
Assessments
- Sales skills, Completed, 03/01/24
- Retail customer service, Proficient, 06/01/22
- Customer focus & orientation, Proficient, 07/01/22
- Food safety, Proficient, 03/01/24
- Bartending, Completed, 03/01/24
- Work style: Reliability, Proficient, 07/01/22
- Delivery driver, Proficient, 07/01/22
- Management & leadership skills: Impact & influence, Proficient, 07/01/22
- Customer service, Proficient, 07/01/22
- Food service: Customer situations, Proficient, 03/01/24
- Administrative assistant/receptionist, Completed, 06/01/22
- Work motivation, Proficient, 11/01/22
- Front desk agent (hotel), Proficient, 08/01/22
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
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