Amy Pimentel
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Pimentel Communications
Union City, CA
12.2014 - Current
- Create and maintain spreadsheets to track quoted, in-progress, and completed work, ensuring accurate and efficient workflow management.
- Manage invoicing and billing processes to support financial operations and maintain accurate records.
- Assist office manager with projects and daily tasks, contributing to the smooth operation of the department.
Docket
Boornazian, Jensen & Garthe
Oakland, CA
01.2008 - 12.2014
- Run conflict checks and open new files (coverage, commercial and litigation)
- Calendar all in-coming pleadings and correspondence
- Daily log
- Data Processing
- Cover the Reception Desk
Biotrack California Supervisor
Stericycle, Inc.
San Leandro, CA
01.2004 - 01.2008
- Monitored and supervised six (6) Biotrack Operators throughout California
- Provided assistance with daily, monthly and yearly report closures throughout the United States
- Held interviews for perspective employees
- Traveled monthly to various out-of state sites to update Biotrack systems
- Managed and supervised support staff with their daily tasks
- Maintained all office equipment, including but not limited to photocopiers, fax machines, internet system and hand-held scanners
- Managed and resolved various requests for the Regional Director
- Trained new employees (receptionists, drivers, Biotrack Operators) on all aspects of their duties
Biotrack Assistant
Stericycle, Inc.
San Leandro, CA
01.2004 - 01.2008
- Answered and assisted customer calls. Scheduled and canceled appointments, investigated any discrepancies or excessive charges
- Troubleshot and programed handheld readers. Assisted drivers and supervisors with paperwork and balancing
- Balanced daily ledgers as well as monthly ledgers. Updated productivity on excel spreadsheets. Investigated account and invoice unbilled revenue
- General filing, faxing and mailing of documents daily
- Provided support to upper management and sales with a variety of tasks and projects
Human Resources Department, Administrator II
Fireside Thrift Co.
Pleasanton, CA
01.1996 - 01.2004
- Performed confidential background checks on all new personnel; running credit reports, criminal background checks, and scheduling drug tests
- Facilitated the dynamics of company functions such as, new employee orientation, and various employee events. Duties included but not limited to; catering, booking locations, and establishing contacts with venues
- Provided support for upper HR management with a variety of projects to enhance employee satisfaction throughout the workplace
Accounts Processing Department, Clerical Assistant II
Fireside Thrift Co.
Pleasanton, CA
01.1996 - 01.2004
- Processed forms, posted fees, on customer accounts which has legal action against judgment on
- Issued small claim checks to customer accounts
- Reversed payment on NSP (Non Sufficient Funds) checks that were returned to banks for review
- Handled high volume of invoice forms for misc. fees on customers’ accounts
- Balanced general ledgers
Education
Certificate - Massage Therapy
Silicon Valley College
Fremont, CA01.1998
Skills
- Microsoft Office Suite
- Microsoft Word
- Basic Excel
- PowerPoint
- Microsoft Outlook
- Time management
- Calendar management
- Email management
- Administrative support
References
References available upon request
Timeline
Administrative Assistant
Pimentel Communications
12.2014 - Current
Docket
Boornazian, Jensen & Garthe
01.2008 - 12.2014
Biotrack California Supervisor
Stericycle, Inc.
01.2004 - 01.2008
Biotrack Assistant
Stericycle, Inc.
01.2004 - 01.2008
Human Resources Department, Administrator II
Fireside Thrift Co.
01.1996 - 01.2004
Accounts Processing Department, Clerical Assistant II
Fireside Thrift Co.
01.1996 - 01.2004
Certificate - Massage Therapy
Silicon Valley College
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