Amy Porfirio
Trumansburg,NY
Summary
Dedicated Office Assistant with excellent experience in note taking to develop a system to work independently. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
19
19
years of professional experience
Work History
Park and Recreation Aide 3
Office Of Parks And Recreation
11.2023 - Current
- Answer telephone, email, scan, and make copies
- Process mail, operating a postage machine, adding postage, run errands to post office or mailbox, sorting incoming mail and distributing mail to proper office staff
- Pay utility bills for all the parks in the Finger Lakes, downloading invoices from SFS, coding invoices, tallying invoices, approving or denying payments, and entering information into the Energy database system
- Telephone and email correspondence between park staff and vendors to obtain delivery tickets for confirmations then calling vendor to pay fuel invoices.
- Data entering fuel invoice information into the Energy database system
Patient Accounting Clerk
Cayuga Medical Center
05.2022 - 11.2023
- Sort mail/distribute to departments
- Maintain multiple excel spreadsheets for daily commercial check and self pay deposits/financial assistance applications/bankruptcies/cash reconciliation sheets
- Make change for different CMC departments
- Process new/replacement ID badges by running credit card machines and hand writing printed receipts
- Scan incoming checks and Explanation of Benefits to billing company
- Gather daily deposit for cashier
- Email, scan, xerox and fax documents
- Help with Cashier job duties while out of office including safe/petty cash inventory, print out Daily Journal Reports, fill out change order for the bank and put away in safe when courier brings it back to you, data enter information to cash sheet, scan receipts into patient accounts, process credit card payments, complete daily cash reconciliation sheet, and file envelopes.
Dog Walker/Pet Sitter
Amy's Duty Calls
01.2017 - 04.2022
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Office Assistant 1
SUNY Cortland - Student Conduct Office
07.2018 - 09.2020
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with students/parents by phone, email, or in-person to provide information.
- Scheduled student conduct meetings for the Director and Associate Director
- Purged files from last 10 years and reorganized paper filing system.
Program Assistant PT
Tompkins Learning Partners, Inc.
07.2013 - 01.2017
- Handled visitor inquiries and connected students to the ABE Coordinator or ESL Coordinator, based on their needs.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained student/tutor hours both internal and for the National Reporting System database.
- Answered multi-line telephone system, and distributed calls.
- Maintained student computer updates weekly.
- Processed credit card donations.
- Sent press releases on upcoming trainings or fundraisers.
Seasonal Associate/Cashier
BJ's Wholesale Club
11.2013 - 03.2014
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked a fixed schedule, 5 - 9 pm Monday through Friday and flexible on the weekends.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped cover shifts in the samples department, deli, and bakery sections, as needed.
Sr. Office Worker
Schoharie County Emergency Management Office
04.2005 - 07.2011
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with public residents by phone, email, or in-person to provide information.
- Ordered and restocked office supplies to keep staff efficient and on-task.
- Executed record filing system to improve document organization and management.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Maintained digital and physical files for projects, business records and customer accounts.
Education
High School Diploma -
Hudson High School
Hudson, NY06.1990
Skills
- Correspondence Writing
- Spreadsheet Development
- Database Entry
- Administrative Support
- Bookkeeping
- Information Security
- Cash Management
- File Maintenance
- Operations Support
Hiking/exploring new trails
We moved to the Finger Lakes in 2011, and I have loved getting to know the trails at Taughannock Falls State Park and Watkins Glen State Park.
Timeline
Park and Recreation Aide 3
Office Of Parks And Recreation
11.2023 - Current
Patient Accounting Clerk
Cayuga Medical Center
05.2022 - 11.2023
Office Assistant 1
SUNY Cortland - Student Conduct Office
07.2018 - 09.2020
Dog Walker/Pet Sitter
Amy's Duty Calls
01.2017 - 04.2022
Seasonal Associate/Cashier
BJ's Wholesale Club
11.2013 - 03.2014
Program Assistant PT
Tompkins Learning Partners, Inc.
07.2013 - 01.2017
Sr. Office Worker
Schoharie County Emergency Management Office
04.2005 - 07.2011
High School Diploma -
Hudson High School