Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Powers

Saint Augustine,FL

Summary

At KeHE Distributors LLC, I spearhead initiatives that significantly enhance team productivity and morale through strategic planning and cross-functional collaboration. My leadership in customer care and sales operations, underscored by a knack for process improvement and problem-solving, drive organizational success and foster innovative solutions, achieving notable project milestones.

Overview

17
17
years of professional experience

Work History

Senior Manager, Customer Care Special Operations

KeHE Distributors LLC
05.2023 - Current
  • Demonstrate effective leadership to enhance team productivity, foster cohesion, and elevate morale, while concurrently reforming and reinforcing operational processes. Additionally, improve team performance by offering comprehensive training and promoting a collaborative work atmosphere.
  • Collaborate closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Manage large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Demonstrate exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Balance competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Implement innovative solutions to overcome challenges, leading to enhanced productivity levels.
  • Lead cross-functional teams to achieve project milestones and deliver high-quality results.

Senior Manager, Inside Sales

KeHE Distributors LLC
12.2021 - 05.2023
  • Provided strong leadership to enhance team cohesion and morale.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Exhibited remarkable flexibility in managing intricate circumstances or swiftly evolving settings with proficiency.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Enhanced team performance through the implementation of training programs and the promotion of a cooperative work atmosphere.

Regional Promotions Manager

KeHE Distributors LLC
07.2017 - 12.2021
  • Boosted brand awareness by strategizing and executing promotional campaigns across multiple platforms.
  • Collaborated with sales teams to design customized promotions tailored to specific client needs, resulting in improved client satisfaction rates.
  • Spearheaded creative brainstorming sessions that generated fresh ideas for upcoming campaigns, fostering an innovative work environment.
  • Streamlined processes within the promotions department, reducing inefficiencies and enabling faster turnaround times for projects.
  • Negotiated contracts with vendors for promotional materials, securing favorable terms that benefited the business financially.
  • Measured campaign effectiveness using various metrics, adjusting strategies as needed to maximize results.

Trade Manager

KeHE Distributors LLC
05.2016 - 07.2017
  • Collaborated with cross-functional teams to drive successful product launches and promotions.
  • Developed strong relationships with clients, leading to long-term partnerships and increased business opportunities.
  • Worked with clients to develop promotional and advertising planning strategies and solutions.

Sales Collateral Manager

KeHE Distributors LLC
03.2015 - 05.2016

Sales Excellence Coordinator

KeHE Distributors LLC
04.2014 - 03.2015

Promotional Sales Specialist

KeHE Distributors LLC
05.2011 - 04.2014

Customer Care Supervisor

KeHE Distributors LLC
07.2007 - 05.2011

Education

Bachelor of Arts - Social Sciences, Psychology Discipline

Flagler College
Saint Augustine, FL
01-1993

High School Diploma -

Simsbury High School
Simsbury, CT
01-1989

Skills

  • Strategic planning
  • Teamwork and Cross-functional collaboration
  • Troubleshooting and problem resolution
  • Data-driven decision making
  • Documentation and reporting
  • Data analytics
  • Cross-functional communication
  • Teamwork and collaboration

Timeline

Senior Manager, Customer Care Special Operations

KeHE Distributors LLC
05.2023 - Current

Senior Manager, Inside Sales

KeHE Distributors LLC
12.2021 - 05.2023

Regional Promotions Manager

KeHE Distributors LLC
07.2017 - 12.2021

Trade Manager

KeHE Distributors LLC
05.2016 - 07.2017

Sales Collateral Manager

KeHE Distributors LLC
03.2015 - 05.2016

Sales Excellence Coordinator

KeHE Distributors LLC
04.2014 - 03.2015

Promotional Sales Specialist

KeHE Distributors LLC
05.2011 - 04.2014

Customer Care Supervisor

KeHE Distributors LLC
07.2007 - 05.2011

Bachelor of Arts - Social Sciences, Psychology Discipline

Flagler College

High School Diploma -

Simsbury High School
Amy Powers