Amy Putler
Evansville,IN
Summary
Process improvement professional with focus on driving operational excellence and efficiency. Extensive experience in analyzing workflows and implementing effective strategies to streamline processes. Known for strong team collaboration and ability to adapt to changing needs. Proficient in process mapping, lean methodologies, and change management. Strong history of system implementations with timed requirements. Effectively manage others throughout system transitions and in order to meet a scheduled agreed upon dates.
Overview
29
29
years of professional experience
Work History
Process Improvement Manager
Evansville Vanderburgh School Corporation
03.2022 - Current
- Spearheaded efforts to create standardized work instructions, reducing errors and increasing consistency across similar tasks throughout the organization.
- Collaborated with cross-functional teams to develop and implement best practices for process improvement initiatives.
- Championed change management efforts, driving organizational buy-in for newly implemented processes and systems.
- Enhanced process efficiency by identifying bottlenecks and implementing targeted improvements.
- Presented findings from process assessments to senior leadership, providing actionable insights for decision-making purposes.
- Conducted root cause analyses to pinpoint underlying issues affecting workflow efficiency and effectiveness.
- Established effective communication channels between departments, enhancing collaboration on process improvement projects.
- Trained staff on process improvement techniques, fostering a culture of continuous improvement within the organization.
- Improved efficiency and effectiveness of performance and management of processes across departments.
- Managed change among staff to achieve buy-in and cooperation and overcome resistance.
Data Specialist
Evansville Vanderburgh School Corporation
06.2021 - 03.2022
- Maintained files, records, and chronologies of entry activities.
- Consistently met deadlines and delivered high-quality work, demonstrating a strong commitment to excellence in data management.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Scanned documents and saved in a database to keep records of essential organizational information.
Interventionist- Harper Elementary School
Evansville Vanderburgh School Corporation
10.2019 - 06.2021
- Gathered and organized data on student needs and progress.
- Developed strong relationships with students, fostering trust and promoting a positive learning environment.
- Collaborated with teachers to assess needs, set objectives, and discuss strategies.
- Conducted small group instruction focusing on specific skill areas, allowing for targeted remediation efforts within the classroom setting.
Corporate Trainer, Manager, Legal Supervisor
One Main Fianance
08.1996 - 03.2019
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Developed training programs to meet company objectives.
- Monitored compliance with mandatory training requirements, reducing regulatory risks for the organization.
- Supervised a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.
- Evaluated employee performance and provided actionable feedback for improvement, leading to higher overall success rates.
- Facilitated open communication between employees and leadership by organizing regular feedback sessions and focus groups.
- Delivered impactful presentations at industry conferences, raising brand awareness while sharing best practices with peers.
- Developed effective training manuals, modules and teaching aids.
- Coordinated with subject matter experts to ensure training material accuracy and relevance.
- Accomplished multiple tasks within established timeframes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Advised company on achieving statutory compliance by interpreting regulations, suggesting company policies and distributing literature on compliant work practices.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Education
University of Southern Indiana
Evansville, INOakland City University
Evansville, INSkills
- Cross-functional teamwork
- Quality service
- Performance monitoring
- Project planning
- Internal and External Customer-focused
- Performance management
- Process recommendations
- Staff training
- Agreement negotiation
- Teamwork
- Problem-solving abilities
- Improvement plans
- Adaptability and flexibility
Timeline
Process Improvement Manager
Evansville Vanderburgh School Corporation
03.2022 - Current
Data Specialist
Evansville Vanderburgh School Corporation
06.2021 - 03.2022
Interventionist- Harper Elementary School
Evansville Vanderburgh School Corporation
10.2019 - 06.2021
Corporate Trainer, Manager, Legal Supervisor
One Main Fianance
08.1996 - 03.2019
University of Southern Indiana
Oakland City University
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