Amy Putrino
Toms River
Summary
Dynamic head waitress with a strong focus on customer service, food safety, and cash handling. Proven ability to train and lead teams to enhance dining experiences.
Overview
22
22
years of professional experience
Work History
Head Waitress
Holiday City Diner
06.2025 - Current
- Provided exceptional customer service, ensuring a welcoming dining experience.
- Assisted in training new waitstaff on menu items and service protocols.
- Managed table assignments to optimize service flow during peak hours.
- Collaborated with kitchen staff to communicate orders accurately and efficiently.
Waitress Supervisor
Tick Tock Diner
10.2021 - 05.2025
- Supervised daily operations, ensuring seamless service flow and customer satisfaction.
- Trained and mentored new staff on service standards and operational procedures.
- Coordinated staff schedules to optimize coverage during peak hours.
- Implemented process improvements that enhanced efficiency in order fulfillment.
Bartender
Tropical Isle
04.2004 - 09.2021
- Crafted and served diverse cocktails, enhancing customer experience and satisfaction.
- Managed bar inventory, ensuring timely restocking of supplies for seamless operations.
- Trained new bartenders on cocktail preparation techniques and customer service standards.
- Developed unique drink specials to attract clientele and boost bar sales.
Education
Para-Legal Certification - Para-Legal Studies
Ocean County College
Toms River, NJ05-2027
Skills
- Customer service
- Food safety
- Cash handling
- Exceptional communication
Timeline
Head Waitress
Holiday City Diner
06.2025 - Current
Waitress Supervisor
Tick Tock Diner
10.2021 - 05.2025
Bartender
Tropical Isle
04.2004 - 09.2021
Para-Legal Certification - Para-Legal Studies
Ocean County College