Amy Ragan

• Documented findings and prepared detailed reports.
• Performed detailed face-to-face interviews with diverse individuals and recorded investigative results.
• Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
• Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
• Offered training seminars on investigative techniques, elevating the skill level within the department and fostering collaboration among team members.
• Conducted comprehensive background checks, contributing to informed hiring decisions and improved workplace safety.

Cashier, food prep handled upset customers when needed cleaned ordered supplies helped other areas as needed

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Maintained confidentiality of information regarding clients and company.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Greeted customers at counter to fulfill requests and answer questions.

• Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
• Performed data entry and completed proper paperwork.
• Completed physical inventory counts each month.
• Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
• Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
• Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
• Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
• Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

Maintain schedule, turn in payroll, took payments from parents, set up trainings for staff, covered rooms when needed,