Amy Ramirez Olmos
5540 Halifax St,CO
Summary
Motivated and responsible healthcare student at the Community College of Denver, with a strong
foundation in medical terminology and healthcare processes. Known for excellent time management,
adaptability, and a commitment to providing outstanding customer service. Possesses technical
proficiency in relevant software and applications, with the ability to thrive in fast-paced, team-oriented environments. Eager to apply knowledge and skills in a healthcare setting while furthering education and contributing to patient-centered success
Overview
3
3
years of professional experience
Work History
Patient Access Specialist
Denver Health Primary Care Center
Denver , CO
10.2023 - Current
- Provided support to medical staff by obtaining authorizations from insurers for services rendered.
- Handle administrative tasks, including managing faxes, in-basket messages, and answering incoming calls, with professionalism and promptness.
- Worked closely with departmental staff members in order to ensure proper coordination of care across multiple departments.
- Assisted with scheduling appointments, pre-registration activities, verifying demographics, and insurance information.
- Greeted patients and visitors in person or on the telephone, answered inquiries, provided directions, and offered instructions.
- Collaborated with clinical staff to ensure timely processing of orders for tests, treatments, and procedures.
- I called insurance companies and verified patient coverage.
- Provide cross-departmental scheduling support, coordinating appointments in Orthopedics, Radiology, and Dermatology, as well as scheduling follow-up visits with providers to enhance patient continuity of care.
Receptionist
Mednow Urgent Care
Aurora, CO
12.2022 - 09.2023
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted with special projects assigned by management when required.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Participated in emergency response drills and maintained knowledge of safety procedures.
Restaurant Team Member
Voodoo Doughnut
Denver , CO
07.2021 - 12.2022
- Assisted in taking customer orders, and providing recommendations.
- Answered phone calls promptly, and handled inquiries from customers courteously.
- Provided exceptional service to a high volume of daily customers.
- Collected money, made change, and counted out the register at the end of the shift.
- Trained new employees on restaurant procedures and plating techniques.
Education
Associate of Science - Science
Community College of Denver
Denver, CO08-2025
Skills
- Patient Registration
- Insurance Billing
- Appointment Scheduling
- Eligibility Determination
- Medical terminology
- HIPAA Compliance
- Epic Software
Languages
Spanish
Native/ Bilingual
Timeline
Patient Access Specialist
Denver Health Primary Care Center
10.2023 - Current
Receptionist
Mednow Urgent Care
12.2022 - 09.2023
Restaurant Team Member
Voodoo Doughnut
07.2021 - 12.2022
Associate of Science - Science
Community College of Denver
Similar Profiles
Amy Ramirez OlmosAmy Ramirez Olmos
Patient Access Specialist at Denver Health Primary Care CenterPatient Access Specialist at Denver Health Primary Care Center
Alexis SandersAlexis Sanders
Medical Assistant at Gentle Care Health Center/Madison Health PrimaryMedical Assistant at Gentle Care Health Center/Madison Health Primary
AKRAM ALIMAKRAM ALIM
Family medicine resident at Ministry of Health / Primary Health Care CenterFamily medicine resident at Ministry of Health / Primary Health Care Center
Adam BarrnettAdam Barrnett
Technician, Level 3 at JM Smucker CompanyTechnician, Level 3 at JM Smucker Company
NEVEN BABBNEVEN BABB
Site Supervisor at Allied Universal Security ServicesSite Supervisor at Allied Universal Security Services