Amy Randazzo
Parma,OH
Summary
Energetic Associate Director of Admissions polished in advising incoming students on admissions procedures. Offering 7 years of experience planning and developing strategies for admissions of post-secondary students. Committed to helping students reach their educational goals. Goal-oriented, and dedicated to strengthening administrative operations to enhance procedures. Cultivate long-lasting relationships with students and staff to strengthen program success. Leader with top-notch communication, strong sense of teamwork, and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Associate Director of Admissions & Enrollment
Central School of Practical Nursing – CSPN
01.2022 - Current
- Reports to Director of Operations/Student Services to maintain or modify admissions guidelines.
- Explained admissions processes, educational programs, financial assistance and student services to over 100 potential students per enrollment period.
- Assisted prospective students with admissions by processing application, and enrollment paperwork.
- Completed approximately 1 phone calls per day to generate prospective students and guide students through admissions process.
- Maintained full knowledge of institution's catalog to fully explain course offerings and select programs to best fit each potential student's needs and goals.
- Arranged, and conducted campus tours.
- Collaborated with faculty, staff and students to identify and address program policies, and procedures.
- Guided and supported staff in implementation of new application software program
- Collaborated with Director of Operations/Student Services to improve policies and procedures to maximize student safety.
- Skilled at working independently and collaboratively in team environment.
Admissions Coordinator
Central School of Practical Nursing – CSPN
04.2016 - 01.2022
- Updates the CSPN website, school catalog, and CSPN student handbook with modifications to admissions requirements, or application process
- Prepares application pieces to distribute to eligible applicants
- Collects application documents from each candidate to create files to send to the admissions committee to review, and make a decision about acceptance
- Acts as a liason between Admissions Committee and applicant to gather missing pieces to complete applicant file
- Prepares Acceptance packets with all enrollment information for new students – medical forms, Disclosure forms, enrollment agreements, demographic information, drug screenings, CPR certification and any other misc
- Inputs statistical information for each new student into a data spreadsheet
- Monitors and updates statistical spreadsheet to ensure each student is up to date with CPR, and immunizations
- Updated student contact information in statistical spreadsheet, and notifies faculty
- Communicates with faculty and administration regarding the status of students in the program, new students, and returning students
- Works closely with students returning to the program from a leave of absence, or to repeat the program.
- Key Holder of Integrated Postsecondary Education Data System reporting
- Executed daily functions to maintain accuracy of academic records; grades; attendance; transcripts, student files etc
- Created, maintained, and audited student records in compliance with ABHES, Career Colleges, and OBN accreditation and internal regulations
- Created, and organized all certificates of completion for graduates and coordinated with the OBN so graduates can sit for NCLEX-PN exam
- Communicated with students on a daily basis, answering questions and connecting students with the appropriate department heads
- Maintained all student data changes including data changes to graduate status, student dismissals, leave of absence, or program withdraws
- Ensured all transcripts updated after each level to reflect grades and/or status change for students
- Responsible for maintaining all student transcripts and academic records and ensuring compliance with internal and regulatory policies
Sales Assistant
TWC Media Sales
11.2014 - 03.2016
- Managed all aspects of key, and secondary accounts for two Account Executive teams
- Managed, and monitored current accounts to provide impactful and alternative program options, when necessary, to ensure clients’ needs are met and media campaigns are fulfilled
- Built accounts for new and existing clients in CRM in order to upload media schedules/orders to Strata 32, and finally connecting orders to TIM in Strata
- Created, and regularly updated budget/spend trackers for accounts when applicable
- Updated existing accounts in CRM to reflect appropriate billing instructions, changes in billing, and/or reflect new agencies.
- Researched invoices through Eclipse, and communicates with finance, and billing teams to provide internal and external explanations regarding discrepancies, when necessary
- Communicated daily with clients and traffic department to update flight dates depending on “creative.”
- Problem solves all account issues for AE sales team including traffic and order errors, credit and billing discrepancies, and revenue adjustments.
- Gathered and prepared sales materials in preparation for sales meetings.
Integrated Account Executive
WEWS
02.2013 - 11.2014
- Created strategic advertising campaigns using broadcast television, digital and mobile platforms customized to fulfill needs of each individual client.
- Worked to maintain and deliver successful results for new and existing advertisers.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Developed cold calling skills and techniques to seek new business prospects looking to grow through multi-platform advertising campaigns.
- Compiled accurate budgeting forecasts on monthly, and quarterly basis.
- Attended weekly/monthly training sessions to improve skills, and gain product knowledge.
- Collaborated with internal teams to develop account strategies.
- Executed successful sales strategies to convert leads into customers.
- Attended networking events to build relationships and identify sales opportunities.
Sales Associate
WEWS
03.2012 - 02.2013
- Managed projects and served as primary liaison between client and internal groups to ensure clarity of goals and adherence to deadlines.
- Engaged with customers to build rapport and loyalty.
- Worked closely with Account Executives to identify new business opportunities and routinely participated in sales process.
- Monitored digital campaigns to ensure proper execution of negotiated plan.
- Researched quantitative information to build proposals for new business opportunities.
- Managed Wide Orbit Sales to ensure programs and ratings books were properly updated.
- Created Proof of Performance presentations to provide to clients to increase budget for following year
- Recommended creative ideas for Digital Ad units.
Local Sales Assistant
WEWS
08.2010 - 03.2012
- Coordinated and processed advertising contracts, internal work orders, forms, client posting instructions, graphic orders, input digital web commercial, and all paperwork associated with sales process.
- Maintained a positive working environment with co-workers and clients.
- Negotiated make good offers with clients, and agencies.
- Maintained, and monitored high spending accounts such as ITN.
Sales Professional
AVEDA
10.2006 - 08.2010
- Consulted and suggested appropriate products to best suit customers' needs.
- Reached and maintained high AUS goal on regular basis through consistent selling.
- Worked with over 50 customers per day
- Developed positive rapport with customers to create trust and understand client's needs.
- Developed positive relationships with co-workers.
- Worked register and processed sales transactions.
Sales Account Executive Internship
WEWS News Channel 5
12.2008 - 04.2009
- Attended sales calls to experience cliental interaction
- Expanded knowledge of customer development
Education
Bachelor of Arts - Communication Studies/Business
BALDWIN WALLACE COLLEGE
Berea, Oh05.2010
High School Diploma -
PADUA FRANSISCAN HIGH SCHOOL
Parma, Oh06.2005
Skills
- MS Office Applications
- Implementation of SIS software - Campus Cafe
- WordPress
- Teamwork
- Leadership
- Communication
- Recruiting and Interviewing
- Administrative Support
- Administration and Reporting
- Workload Balance
- Faculty Support
- Clerical Support
- Strong work ethic
Timeline
Associate Director of Admissions & Enrollment
Central School of Practical Nursing – CSPN
01.2022 - Current
Admissions Coordinator
Central School of Practical Nursing – CSPN
04.2016 - 01.2022
Sales Assistant
TWC Media Sales
11.2014 - 03.2016
Integrated Account Executive
WEWS
02.2013 - 11.2014
Sales Associate
WEWS
03.2012 - 02.2013
Local Sales Assistant
WEWS
08.2010 - 03.2012
Sales Account Executive Internship
WEWS News Channel 5
12.2008 - 04.2009
Sales Professional
AVEDA
10.2006 - 08.2010
Bachelor of Arts - Communication Studies/Business
BALDWIN WALLACE COLLEGE
High School Diploma -
PADUA FRANSISCAN HIGH SCHOOL
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