Facilitated communication between clients, families, and service providers.
Advocated for client rights and needs within the healthcare system.
Maintained accurate documentation of client interactions and services provided.
Participated in team meetings with other staff members to discuss case management issues.
Evaluated potential living arrangements for clients including independent living facilities or supervised residential settings.
Developed and maintained positive relationships with clients, families, and healthcare providers to support integrated care.
Collaborated with community resources to facilitate referrals and access to additional services for clients.
Alternative Family Living
Monarch Healthcare
Southern Pines
06.2015 - Current
Executed daily responsibilities with precision and efficiency.
Facilitated a safe, compliant environment for all.
Supported achievement of organizational goals through proactive engagement.
Collaborated with team members and healthcare professionals to create tailored care plans.
Employment Specialist
The Arc of Greensboro
Greensboro
05.1999 - 08.2008
Created personalized job readiness plans tailored to individual skills and interests.
Assisted individuals in securing meaningful employment opportunities within community.
Collaborated with local businesses to identify job openings and promote inclusive hiring.
Facilitated networking events connecting clients with potential employers and resources.
Provided ongoing support during job placements and adjustment periods for clients.
Conducted assessments to evaluate eligibility for employment programs.
Monitored compliance of individuals in assigned employment programs with regulations and standards.
Developed career development workshops aimed at enhancing job seeker skills.
Coordinator of CAP
Therapeutics Alternatives
Randleman
05.1997 - 05.1999
Provided training on documentation standards to improve accuracy.
Reviewed documentation for compliance and quality assurance.
Monitored services to ensure adherence to guidelines.
Supervised one-on-one sessions with workers to improve individual performance.
Attended team meetings to provide updates and discuss strategies for project advancement. to discuss progress and strategies.
Case manger
Seneca Health
Lewisburg
06.1996 - 04.1997
Delivered case management services encompassing intake, assessment, crisis intervention, advocacy, referral, and family monitoring to ensure comprehensive support.
Developed individualized care plans based on client goals and available resources.
Tracked individual progress through regular check-ins, adjusting care plans to enhance client outcomes.
Monitored individual progress by attending day program sessions, facilitating ongoing support and engagement.
Adult Support Worker/Caregiver/Respite Care Provider at PLEA Community Services Society, Vancouver BCAdult Support Worker/Caregiver/Respite Care Provider at PLEA Community Services Society, Vancouver BC