Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Regalado

Sterling,IL

Summary


Friendly Medical Receptionist with 6 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering personal data and assisting colleagues. Skilled at supporting patients with simple and complex needs with professionalism.

Overview

26
26
years of professional experience

Work History

CHC Receptionist

Whiteside County Health Department
05.2019 - Current
  • Greet and assist visitors, ensuring a welcoming environment.
  • Schedule appointments.
  • Confirm appointments, communicate with clients, and update client records.
  • Handle cash transactions and maintain sales and payments records accurately.
  • Support office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintain confidentiality of information regarding clients and company.

Pharmacy Technician

Walgreens
11.1999 - 05.2019
  • Managed prescription processing to ensure accuracy and compliance with regulatory standards.
  • Assisted pharmacists in preparing medications, including labeling and packaging for distribution.
  • Maintained inventory levels through regular stock assessments and timely reordering of pharmaceuticals.
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Education

No Degree - Office Skills

Sauk Valley Community College
Dixon, IL
05-2010

General

Walnut High School
Walnut, IL
06-1989

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Scheduling appointments
  • Greeting and seating clients
  • Multi-line telephone operation
  • Professional demeanor
  • Information protection

Timeline

CHC Receptionist

Whiteside County Health Department
05.2019 - Current

Pharmacy Technician

Walgreens
11.1999 - 05.2019

No Degree - Office Skills

Sauk Valley Community College

General

Walnut High School

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