AMY REID

Managing 50 vacation rentals on Anna Maria Island entails overseeing all aspects of the homes, including landscaping, vendors, home maintenance projects, billing, and the successful operation of these rental properties that prioritize the enjoyment of both homeowners and guests while ensuring profitability. Additionally, I am responsible for managing payroll, timesheets, and handling time-off requests for my subordinates. Dedicated professional with history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure, adapting to new situations, and challenges to best enhance the organizational brand. Dedicated to where I work and ensuring I am meeting and exceeding customer needs and expectations.

As a Real Estate Agent, I excel in guiding clients through the intricate process of buying, selling, or renting properties. I conduct in-depth market research, craft and present compelling property listings, and negotiate transactions to secure optimal outcomes for my clients. My role involves delivering exceptional customer service, ensuring clear communication throughout each transaction, and meticulously handling all paperwork and legal requirements. By staying current with local market trends and property values, I provide strategic, informed advice. My success is driven by strong interpersonal skills, attention to detail, and a thorough understanding of real estate laws and practices.

• As a leasing agent, I am required to have excellent customer service skills and be able to accurately communicate with new residents and current residents
• I work in a fast-paced office where I take phone calls, updating information on our computer software and reviewing files to make sure all documents are accurate
• I hold myself to a high standard to make sure every person I speak with on the phone or encounter feels they are heard, and all their needs are addressed
• I am also required to review all applications of new future residents, so I can make a fact-based decision on whether their application meet our rental requirements
• I reach out to each prospect and obtain all the up-to-date information, so I can better serve them and help them find their new home
• I multitask between file reviewing, answering calls and entering all information accurately
• Most importantly I hold myself to the highest professional standards to ensure customer satisfaction

• I have been self-employed for 5 years, running a very successful hair styling business in Colorado
• I have maintained a consistent and reoccurring clientele, most being over 11 years
• I have worked approximately half of the time in a booth rented at a lovely upscale salon and the other half traveling to clients
• I have trained other stylists out of beauty school and had assistants
• I have loved working in the salon and absolutely love training new stylists while being a good role model
• Ensuring excellent styling services are provided is my primary focus and being able to teach this to new stylists makes me very excited and delighted

• Assists in the direct care and management of children, adolescents, and adults, as determined by the Treatment Plan, Program Structure, and presenting issues/behaviors of the patients/residents/students
• Provides continual supervision, safety, crisis management, and therapeutic interventions
• Assists with implementing the program structure and the safe delivery of care to promote wellness of the individual patient/resident/student

• I started my employment with Smart Style as a Stylist and within a year, I was promoted to salon manager
• While I was salon manager, I would hold monthly training meetings
• I started teaching techniques such as balayage, modern perming techniques, and color correction
• I was hitting quotas and growing a successful salon
• I made work schedules, lead stylists and maintained a fun working environment
• After being a salon manager, I was asked to be a Traveling Trainer for the Colorado region of Smart Style Salons
• I would travel to different salons, schools, and hair shows to help educate other stylists
• This was where my passion began to truly grow
• I enjoyed going from place to place reaching out to new stylists and helping them understand something they have been struggling with
• I was an educator in Matrix and Redken products
• I learned, perfected, and helped teach new techniques to new stylists and greatly enjoyed watching them become better at what they do

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards
• Ensures customer satisfaction with all aspects of the restaurant and dining experience
• Handles customer complaints, resolving issues in a diplomatic and courteous manner