Highly-motivated student with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively in demanding work environments and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
The Cheesecake Factory
07.2024 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Lowes Home Improvment
02.2024 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Teacher Assistant
All Starz Children's Academy
01.2023 - 08.2023
Maintained a safe environment for children at all times by adhering to established standards of care
Developed and implemented daily lesson plans to promote the physical, social, emotional, and intellectual growth of children
Organized activities designed to promote physical, mental and social development such as games, arts and crafts, music, storytelling
Assisted in preparing meals and snacks for preschoolers according to nutritional guidelines
Maintained a clean, well-kept classroom to encourage children to create, explore and play with confidence
Assisted the lead teacher in maintaining accurate documentation of student attendance records as well as incident reports if necessary
Server Assistant
Colletta
08.2022 - 01.2023
Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes
Provided excellent customer service to ensure a pleasant dining experience for all patrons
Greeted guests and answered any questions they had about the menu
Restocked bar items such as napkins, straws, cups and glassware as necessary
Demonstrated ability to multi-task by performing additional duties as assigned
Host/To-Go Specialist
Firebirds Wood Fired Grill
05.2021 - 05.2022
Greeted guests upon arrival and provided them with menus
Answered customer inquiries regarding the menu, restaurant services, and special promotions
Managed dining room layout to maximize efficiency of staff members
Assisted other departments when needed such as bussing tables or delivering food orders
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance
Served as point-of-contact for resolving guest complaints or special requests
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.