Amy Reyna
Houston,TX
Summary
Highly driven individual that enjoys excelling in all areas including patient care, radiation safety, and medical procedures. Committed to building and managing high-performing teams to regularly surpass expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
NCT
CareNow Urgent Care
06.2021 - Current
- Prepared and positioned patients for imaging procedures.
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Performed clerical duties, such as word processing, data entry, and answering phones.
- Performed procedures and uses equipment as delegated by a licensed professional, including blood draws and EKGs.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Phlebotomy
- Performed urine drug screens and alcohol breath testing
- Performed all in house testing.
Patient Representative
CareNow Urgent Care
03.2021 - 06.2021
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Resolved customer complaints using established follow-up procedures.
- Facilitated communication between patients and various departments and staff.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Provided excellent customer service to patients and medical staff.
- Verified patient insurance eligibility and entered patient information into system.
- Maintained strict confidentiality of sensitive information in compliance with HIPAA regulations and company policy.
Limited Radiologic Technologist
CareNow Urgent Care
03.2020 - 02.2021
- Performed limited x-ray procedures.
- Proficient in digital and analogy film exposure.
- Maintained radiation safety.
- Prepared and positioned patients for imaging procedures.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Instructed patients on proper positioning for imaging.
- Maintained a safe work environment for both patients and staff by adhering to radiation safety guidelines and protocols.
Education
Certified Clinical Medical Assistant Certificate - General Education
The College of Health Care Professions
Houston, TX12.2023
Limited Radiologic Technologist -
The College of Health Care Professions
Houston, TX12.2019
High School Diploma -
Scarborough High School
Houston, TX05.2016
Skills
- CPR certified
- Patient-focused care
- Compassionate
- Efficient and reliable team player
- Committed team player
- Phlebotomy knowledge
- HIPPA compliance
- Trained in HIPPA compliance
- X-ray development technician
- Resourceful and reliable worker
- Excellent verbal communication
Certification
- CCMA - Certified Clinical Medical Assistant
- NCT - Non-certified Radiological Technician
Timeline
NCT
CareNow Urgent Care
06.2021 - Current
Patient Representative
CareNow Urgent Care
03.2021 - 06.2021
Limited Radiologic Technologist
CareNow Urgent Care
03.2020 - 02.2021
Certified Clinical Medical Assistant Certificate - General Education
The College of Health Care Professions
Limited Radiologic Technologist -
The College of Health Care Professions
High School Diploma -
Scarborough High School