Amy Rice
Bellingham,MA
Summary
Eager to obtain a position within a reputable business that offers the opportunity for professional development and growth.
Overview
16
16
years of professional experience
Work History
Dental Assistant
02.2012 - 05.2012
- Direct patients to the appropriate locations for operations and procedures.
- Communicate all processes including recovery instructions and payment issues to patients.
- Assist the Doctor with the following: Implants, sinus lifts, extractions, biopsies, alveoplasty Take and record patient's vital signs Administration of intravenous sedations and analgesics X-ray and CPR certified Various administrative duties including: multi-line switchboard, billing and collections, written estimates, filing, office correspondence, accounts payable and receivable, insurance and coding, appointment setting, time management, inventory supply, office flow and customer relations.
Front Desk
10.2005 - 12.2005
- Direct patients to appropriate locations for operations and procedures.
- Communicate all processes including recovery and payment issues to patients.
- Various administrative duties including: schedule appointments using incoming telephone calls on multi-line switchboard, verification of insurance, acceptance of patient payments, inventory supply.
Dr Jon D. Turseky, D. M. D., PC
02.2005 - 10.2007
Dental Assistant
Dr. John A. Collins Jr., D.D.S
01.2005 - 12.2011
- Direct patients to appropriate locations for operations and procedures.
- Communicate all processes: including recovery and payments to patients.
- Assist the Doctor with the following: Amalgams, composites and sealants Crowns and bridges and the creation of temporary crowns and bridges Endodontics and Periodontics X-Ray and CPR certified.
Dental Assistant
Dr. Guyle E. Morris, D. M. D
09.2002 - 12.2004
- Direct patients to the appropriate locations for operations and procedures.
- Communicate all processes including recovery and payment issues to patients.
- Assist Doctors with the following: Amalgams, composites and sealants Crowns/bridges including the creation of temporary crowns and bridges.
- Endodontics and Periodontics.
- X-rays, and CPR certified Pour and trim models, bleaching trays and night guards.
- Various administrative duties including: schedule appointments using incoming telephone calls on a multi-line switchboard, verification of insurance, acceptance of patient payments, and numerous office responsibilities.
Operations Administrator
Putnam Investments
Franklin, MA
01.1996 - 03.1999
- Operate and manage department multi-line phone system.
- Screen/distribute telephone calls to ensure the calls are routed properly and provide excellent customer service.
- Maintain a professional relationship with customers to ensure their requests have been met to their satisfaction.
- Act as a liaison between several teams and departments on main production area Communicate to organization via incoming mail and interoffice bulletins.
- Perform global mailing via FedEx, UPS and Seko Air for individuals as requested and track packages to ensure they have been received.
- Communicate with representatives daily to facilitate various projects.
- Support position related projects as assigned or requested.
Education
Diploma - undefined
Bryman Institute
November 2002
High School Diploma - undefined
Franklin High School
May 1994
Timeline
Dental Assistant
02.2012 - 05.2012
Front Desk
10.2005 - 12.2005
Dr Jon D. Turseky, D. M. D., PC
02.2005 - 10.2007
Dental Assistant
Dr. John A. Collins Jr., D.D.S
01.2005 - 12.2011
Dental Assistant
Dr. Guyle E. Morris, D. M. D
09.2002 - 12.2004
Operations Administrator
Putnam Investments
01.1996 - 03.1999
Diploma - undefined
Bryman Institute
High School Diploma - undefined
Franklin High School