Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Amy Richards

E-commerce/front end/grocery clerk
Anderson,IN

Summary

Efficient Grocery Stock Clerk known for maintaining high productivity and completing tasks with precision. Possess specialized skills in inventory management, shelf stocking, and product rotation to ensure freshness and availability. Excel in time management, teamwork, and adaptability, enabling effective collaboration with colleagues and providing exceptional customer service.

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.

Hardworking Stocker experienced in operating forklift and palletizer to move products between trucks, storage areas and sales floor locations. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts.

Versatile Stocker proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills.

Competent stock professional adept at managing grocery products with speed and skill. Familiar with using hand trucks, pallet jacks and forklifts. Excellent multitasking, organizational and listening abilities.

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Adept at stocking and arranging merchandise in high-volume grocery establishments. Positive and outgoing team professional with team-player mentality.

Reliable Stocker skilled in carrying store products. Proficient in interpreting stocking instructions and shelving products accurately. Dedicated worker consistently arrives at work on time with friendly attitude. Brings several years of retail experience.

Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
years of professional experience
2002
years of post-secondary education

Work History

Applewood Payless
ANDERSON

Grocery Stock Clerk
05.2025 - Current

Job overview

  • Stocked shelves with fresh produce and grocery items to ensure availability.
  • Organized inventory in backroom and restocked displays on the sales floor.
  • Assisted customers in locating products and answered their inquiries promptly.
  • Maintained cleanliness and organization of aisles to enhance shopping experience.
  • Monitored expiration dates and rotated stock to maintain product freshness.
  • Collaborated with team members to efficiently complete daily stocking tasks.
  • Operated equipment safely for inventory management and product movement.
  • Followed safety protocols to ensure a safe working environment for all staff.
  • Organized backroom storage areas for efficient retrieval of items.
  • Restocked shelves throughout the day as needed based on customer demand.
  • Collaborated with team members to accomplish tasks efficiently during busy hours.
  • Assisted customers in locating desired items in store or online.
  • Checked shelves for damaged or expired items and promptly removed for disposal.
  • Received, unloaded, and processed incoming shipments of grocery items.
  • Managed and restocked top inventory items, contributing to seamless store operations and customer satisfaction.
  • Restocked shelves with grocery items to maintain product availability.
  • Organized inventory in storage areas for easy access and efficiency.
  • Assisted customers in locating products throughout the store.
  • Maintained cleanliness of aisles and stock areas to ensure safety.
  • Monitored product expiration dates and removed outdated items promptly.
  • Operated equipment for stocking and organizing products effectively.
  • Followed safety guidelines while handling products and equipment consistently.
  • Identified damaged goods upon delivery and reported discrepancies accordingly.
  • Maintained cleanliness and organization of stockroom, aisles, and displays.
  • Executed pricing changes on shelf tags using price gun when necessary.
  • Assisted with unloading freight trucks at the start of each shift.
  • Performed daily cycle counts to ensure accuracy of inventory records.
  • Operated forklift to move pallets of product from receiving area to designated locations.
  • Faced products on shelves and displays to meet company policies.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Lifted materials of varied weights on regular basis.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Operated forklift and pallet jack to transport heavy loads.

Applewood Payless
ANDERSON

Front End Assistant
10.2024 - 04.2025

Job overview

  • Assisted customers with inquiries and provided product information.
  • Collaborated with team members to maintain store organization and cleanliness.
  • Handled cash transactions and operated point-of-sale systems effectively.
  • Engaged with customers to create a welcoming shopping environment.
  • Assisted customers with product selection and purchase decisions.
  • Ensured compliance with all applicable laws, regulations, safety requirements, and company policies.
  • Handled cash transactions and ensured accuracy when entering payments into system.
  • Maintained cleanliness of store, including dusting shelves and stocking merchandise.
  • Assisted in training new staff members on basic front end operations.
  • Answered incoming calls from customers regarding products or services offered by the store.
  • Resolved customer complaints in a timely manner while upholding company policies.
  • Processed returns efficiently and accurately following established procedures.
  • Organized inventory according to product type and size.
  • Participated in team meetings to discuss progress on projects and goals.
  • Greeted customers and provided assistance with inquiries.
  • Answered phone calls and directed inquiries to appropriate personnel.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Used suggestive selling techniques to promote add-on sales.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Greeted customers promptly and responded to questions.
  • Welcomed customers, offering assistance to help find store items.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Offered customers carry-out service at completion of transaction.
  • Maintained work area and kept cash drawer organized.
  • Answered phone calls to assist customers with questions and orders.
  • Checked personal identifications during alcohol and tobacco sales.

Applewood Payless
ANDERSON

E-Commerce Lead
01.2023 - 10.2024

Job overview

  • Assisted customers in selecting products through personalized online shopping experiences.
  • Maintained up-to-date knowledge of product offerings and promotions for informed recommendations.
  • Processed customer orders efficiently using e-commerce platforms and inventory management tools.
  • Achieved sales targets through effective customer engagement and personalized shopping experiences.
  • Communicated with customers to resolve inquiries and provide exceptional service support.
  • Guided customers through the checkout process, ensuring a smooth transaction experience.
  • Trained new staff on e-commerce protocols and best practices for customer engagement.
  • Processed online orders quickly and accurately.
  • Greeted customers and answered inquiries about products, services, and store policies.
  • Created personalized shopping experiences for customers based on their individual tastes and budgets.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted teammates with daily tasks during peak periods.
  • Listened to customer needs to identify and recommend best products and services.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Asked store associates for help locating missing products.
  • Completed pickup and shopping orders for customers within local area.
  • Secured and stored items until customer pickup.
  • Suggested comparable products to replace out-of-stock items.
  • Participated in care coordination conferences and staff meetings to improve skills set.
  • Trained team members on e-commerce platform functionalities and best practices.
  • Canceled orders based on customer requests or inventory or delivery problems.
  • Created, managed and automated orders and invoices using order management and invoicing software.

Education

Camas High
Camas, WA

Skills

  • Stocking procedures
  • Inventory management
  • Product rotation
  • Forklift operation
  • Point-of-sale systems
  • Customer engagement
  • Cash handling
  • E-commerce coordination
  • Team collaboration
  • Safety compliance
  • Problem solving
  • Effective communication
  • Time management
  • Loading and unloading
  • Maintaining displays
  • Efficient stocking
  • Workplace cleanliness
  • Heavy lifting
  • Stock replenishment
  • Reading planograms
  • Pallet jack usage
  • Pricing and shelf labeling
  • Labeling accuracy
  • Shelf organization
  • Handling perishables
  • Shelf merchandising
  • Product labeling
  • Product tagging
  • Merchandise rotation
  • Product restocking
  • Able to lift 50 lbs
  • Inventory reporting
  • Display assembly
  • Pallet jack handling
  • Proper stacking and storage
  • Customer service
  • Customer relationships
  • Stock rotation
  • POS systems
  • Willing to learn
  • Barcode scanning
  • Truck unloading
  • Inventory cycle counting
  • Money handling
  • Order receiving
  • Equipment operation
  • Safety processes and procedures
  • Product displays
  • Complex Problem-solving
  • Friendly and personable
  • Workplace organization
  • Proficient with planograms and schematics
  • Loading dock safety
  • Safe lifting procedures
  • Supply restocking
  • Security monitoring
  • Loss prevention
  • Workflow efficiency
  • Planogram execution

Timeline

Grocery Stock Clerk

Applewood Payless
05.2025 - Current

Front End Assistant

Applewood Payless
10.2024 - 04.2025

E-Commerce Lead

Applewood Payless
01.2023 - 10.2024

Camas High

06.2001

Similar Profiles

CREATE PROFILE
Amy RichardsE-commerce/front end/grocery clerk