Amy Ricks
Monroe,North Carolina
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
17
17
years of professional experience
Work History
Private Nanny
Care.com HomePay
Matthews, NC
07.2019 - Current
- Provided supervision and guidance to ensure safety of children in all situations.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Transported the children safely to appointments, social engagements or recreational activities.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
Preschool Coordinator
Beansprouts Academy
Fort Mill, SC
08.2017 - 07.2019
- Organized and managed daily operations of the preschool, including scheduling classes, assigning teachers, and monitoring student progress.
- Created monthly newsletters for families to stay informed about upcoming events and classroom activities.
- Facilitated communication between faculty members, administrators, parents, and students.
- Ensured compliance with state regulations related to health, safety, and education standards.
Store Manager
SUBWAY®Restaurants
Fort Smith, AR
01.2012 - 06.2017
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
Cosmetic Counter Manager
Dillards Dept Store
Fort Smith, AR
01.2007 - 01.2012
- Assisted customers with product selection, application and purchase decisions.
- Developed and maintained relationships with customers to ensure repeat business.
- Organized promotional events to increase sales volume.
- Trained and supervised counter personnel in customer service techniques.
- Maintained inventory records and placed orders for new merchandise as needed.
Education
High School Diploma -
North Pulaski High School
Jacksonville, AR06-1993
Skills
- Educational Support
- Early Childhood Education
- Childhood development
- File Management
- Clerical Support
- Administrative Support
- Staff Management
Timeline
Private Nanny
Care.com HomePay
07.2019 - Current
Preschool Coordinator
Beansprouts Academy
08.2017 - 07.2019
Store Manager
SUBWAY®Restaurants
01.2012 - 06.2017
Cosmetic Counter Manager
Dillards Dept Store
01.2007 - 01.2012
High School Diploma -
North Pulaski High School
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