Amy Robbins
Kingman,AZ
Summary
Accomplished cashier with expertise in point-of-sale systems and cash handling and check cashing. Demonstrated effective communication and teamwork, enhancing customer satisfaction and reducing wait times by 20%. Proven ability to train new staff and maintain a clean, organized environment, ensuring compliance and efficiency. Reliable and detail-oriented professional committed to excellence.
Overview
3
3
years of professional experience
Work History
Fuel Cashier
TA
Kingman, AZ
08.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cleanliness and organization of fuel station facilities.
- Assisted customers with fuel-related inquiries and services.
- Provided training support to new staff on cashier procedures and protocols.
- Streamlined payment processing by efficiently utilizing point-of-sale systems and maintaining up-to-date knowledge on current promotions or discounts.
- Upheld company policies regarding age-restricted sales, contributing to overall compliance with regulations.
- Enhanced customer satisfaction by providing efficient and friendly service during fuel transactions.
- Ensured a clean and welcoming facility for customers by routinely inspecting and tidying up the premises as needed.
- Reduced wait times for customers by quickly processing transactions and attending to fuel pump issues promptly.
- Arrived on time and dressed professionally in clean company uniform.
- Completed accurate cash-in and cash-out procedures of computerized cash register.
- Accurately completed charge logs and batched credit card reports at day end.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
Good 2 Go
Kingman, AZ
04.2024 - 08.2025
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided excellent customer service, resolving inquiries and complaints promptly.
- Maintained accurate cash drawer, ensuring balanced transactions at shift end.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Buyers Liquor
Kingman, AZ
01.2023 - 10.2024
- Collaborated with team members to streamline checkout processes and improve customer flow.
- Implemented best practices for cash handling, reducing discrepancies and enhancing accuracy.
- Supported promotional activities by effectively communicating offers to customers at checkout.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
No Degree -
Escholar Academy
Red Bluff, CASkills
- Cleanliness and organization
- Patience and empathy
- Effective communication
- Listening and comprehension
- Professionalism and courtesy
- Cash handling expertise
- Point of sale systems proficiency
- POS system proficiency
- Teamwork
- Teamwork and collaboration
- Customer service
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
Timeline
Fuel Cashier
TA
08.2025 - Current
Cashier
Good 2 Go
04.2024 - 08.2025
Cashier
Buyers Liquor
01.2023 - 10.2024
No Degree -
Escholar Academy