Amy Rodgers
Dunpo-myeon, Asan-si,Chungcheongnam-do
Overview
8
8
years of professional experience
Work History
Lead Aircraft Detailer
Foxtrot Aviation Services
Nashville, TN
Current - Current
- Responsible for cleaning and detailing the customer's facility and aircraft. Aircraft interior services include, but are not limited to, the cleaning and disinfection of the galley, cockpit, seating areas, carpet, and lavatories. Removed trash from receptacles and seat pockets and replenished aircraft supplies. Disinfected overhead compartments, food preparation stations, and walls. Washed, disinfected, and restocked lavatories to meet usage demands. Cleaned tray tables and windows and rearranged magazines to be presentable. Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling, and arranging seatbelts.
- Aircraft exterior services include, but are not limited to, detailing the aircraft's exterior, wiping, buffing, and much more. Use hand scrubbers to remove Corrosion Inhibiting Compound. Removed exterior exhaust stains and washed down the aircraft's structural parts.
- Medically cleared to wear an N-100 respirator and perform highly physical work in high temperatures.
Customer Service Associate
Walgreens
Enterprise, AL
11.2023 - 06.2024
- Provides customers with courteous, friendly, fast, and efficient service
- Recommends items for sale to customer and recommends trade-up and/or companion items
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
- Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records
- Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader
- Implements Company asset protection procedures to identify and minimize profit loss
- Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
- Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise
- Completes resets and revisions as directed
- Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves)
- For consumable items, assists in stock rotation, using the first in, first out method and restock outs
- Has working knowledge of store systems and store equipment
- Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
- Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store)
- Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
- Complies with all company policies and procedures; maintains respectful relationships with coworkers
- Completes special assignments and other tasks as assigned.
Customer Service Representative
U Haul Moving and Storage
Enterprise, AL
10.2021 - 06.2024
- Assist customers inside and outside U-Haul Center with U-Haul products & services
- Use smartphone-based U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot including checking fluid level
- Load and unload Uboxes into trucks operating U-HAUL forklift
- Answer questions and educate customers regarding products and services
- Prepare rental invoices and accept equipment returned from rental
- Miscellaneous duties such as installing hitches, brake controllers, etc.
Administrative Assistant/ Proposal Specialist
barlovento llc
Dothan, AL
05.2020 - 09.2021
- Provides administrative support by performing clerical duties (e.g., filing, keying, faxing), entering data and extracting data from multiple systems; Maintains and updates filing, inventory, mailing, and database systems, either manually or by using a computer, and support supervisor with general clerical duties
- Utilize office automation equipment to revise, sort, extract and compile personnel information from files, records, and databases; Reviewed all documents for completeness and accuracy, identifying, resolving, and report discrepancies
- Utilizes computer applications (e.g., email, spreadsheets, word processing and Microsoft Office)
- Use database or spreadsheet software to prepare a variety of documents
- Serves as liaison between customers/visitors and office team members and maintains the reception area
- Reviewed, sorted, and distributed incoming mail
- Provide direct support to the Director of Contracts/ Asst
- Contract Manager and administrative team; Follows clearly detailed procedures in performing simple, repetitive tasks in a sequential manner
- Organize, maintain, and track project files and correspondences
- Reviews file folder and electronic records to ensure they contain the correct documentation and are complete and accurate in accordance with regulations, policies, and procedures
- Assist the proposal manager to organize and coordinate internal and external proposal teams (teaming partners and sub consultants), clearly communicating and regulating roles, responsibilities, assignments, and deadlines with team members
- Assist in entry, updates and cleanup of project, resume, graphics, client contact, and consultant data in databases
- Assist in maintaining a proposal production plan and schedule that keeps writers, editors, and production staff on task and on time
- Assist in the production, distribution, and shipping of above materials and other client deliverables within required schedules
- Assist in organizing marketing data, including writing, editing, proofreading, and/or updating resumes, project descriptions, and other boilerplate materials.
Laundry Attendant/Housekeeper
Candlewood Suites
Enterprise, AL
05.2019 - 08.2020
- Assist room attendants on assigned floors; with heavy items such as mattresses, retrieving dirty linens, deliver clean linens and other supplies to room attendants while maintaining cleanliness and organization of floor closets and vending areas
- Responded to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner
- Cleaned other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors
- Monitored and controlled supplies and amenities; minimized waste within all areas of housekeeping; collected newspaper and other items for recycling
- Responsible for cleaning and storing linens/uniforms in a timely, organized manner to ensure that hotel's laundry and linen needs are met
- Operated washers and dryers according to recommended capacity and other manufacturers' guidelines and folded clean linens and stored as appropriate
- Reported to supervisor for needed repairs or unsafe conditions while monitoring and in control of supplies, and minimized waste within laundry facility; sorted and recorded discarded linen into categories and reported damages or loss of linen to supervisor.
Information Technology Technician Intern
Lurleen B. Wallace Community College
Opp, AL
01.2020 - 04.2020
- Deploy and set up desktop computer systems
- Performs updates to campus computers
- Retrieve and organize equipment in stock
- Install various software and hardware
- Provides aid to individuals with computers, printers, projectors, etcs
- General end user support as needed
- Ensuring calls are answered quickly and accurately
- Interacting with internal technical staff to resolve service issues
- Follows clearly detailed procedures in performing simple, repetitive tasks in a sequential manner
- Other duties as required.
Recreation Assistant
Outdoor Recreation
Fort Novosel, AL
11.2018 - 04.2019
- Reviewed all documents for completeness and accuracy, identifying, resolving, and report discrepancies, and providing timely and courteous customer service
- Demonstrate knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms
- Effectively handled routine customer inquiries via telephone and email; received and processed payments from sales
- Maintain and update filing, inventory, mailing, and database systems, either manually or by using a computer, and support supervisor with general clerical duties
- Conduct inventories; assist in updating property book records; requisition for supplies; inspect incoming shipments; replenished and rotated product inventory in all departments.
Assistant Manager Retail
DIRT CHEAP
01.2017 - 02.2019
- Enforced quality standards and oversaw cash management, cash register and customer service policies and procedures
- Maintain and update filing, inventory, mailing, and database systems, either manually or by using a computer, and support supervisor with general clerical duties; basic bookkeeping performed
- Conduct inventories; assist in updating property book records; requisition for supplies; inspect incoming shipments; identify, resolve, and report discrepancies
- Assisted employees with the line break down, change and price checks; received and processed payments from sales; performed routine safe count; performed periodic floor audits
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information; interviewed potential employees and hire; collaborative with corporate on all levels
- Replenished and rotated product inventory in all departments; basic janitorial work (e.g., sweeping, mopping, shelf arrangement, and buggy retrieval).
Summary
I am actively seeking a full-time position that offers professional challenges and allows me to utilize my interpersonal skills, effective time management, and problem-solving expertise. I am a proactive and goal-oriented professional known for reliability and adaptability. I have a quick capacity to learn and apply new skills. I am committed to using these qualities to drive team success and contribute to organizational growth.
Education
High School Diploma -
Enterprise High School
Enterprise, AL12-2016
Skills
- Clerical Support
- Interpersonal Communication
- Organizational Skills
- Attention to Detail
- Teamwork and Collaboration
- Flexible and Adaptable
- Relationship Building
- Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsStock Options / Equity / Profit Sharing401k matchPaid sick leaveLanguages
English
Native/ Bilingual
Quote
Know the true value of time; snatch, seize, and enjoy every moment of it. No idleness, no laziness, no procrastination: never put off till to-morrow what you can do to-day.
Philip Dormer Stanhope, Lord Chesterfield
Volunteer Work
Prekindergarten Classroom at Kiddie Care Learning Center
- Perform administrative tasks such as attendance records, filing, scheduling, and reviewing assignments.
- Participle in school field trips.
- Participle in school related meetings.
- Support educational efforts in the Pre-Kindergarten classroom and general education classroom as needed.
- Work with students in accordance with plans developed by the specialist and educator.
- Monitor students during various phases of school day.
- Provide assistance in feeding, eating and personal hygiene.
Community Involvement
- Participle in Halloween activities for special needs child with Foundations Pediatric Therapy.
- Participle in Spooky in the Park activities, Trunk-or-Treat, and Spooky Maze for Enterprise Parks and Recreations Department.
Interests
Reading
Distance Running
Hiking
Biking
Cooking
Volunteering
Gardening
Timeline
Lead Aircraft Detailer
Foxtrot Aviation Services
Current - Current
Customer Service Associate
Walgreens
11.2023 - 06.2024
Customer Service Representative
U Haul Moving and Storage
10.2021 - 06.2024
Administrative Assistant/ Proposal Specialist
barlovento llc
05.2020 - 09.2021
Information Technology Technician Intern
Lurleen B. Wallace Community College
01.2020 - 04.2020
Laundry Attendant/Housekeeper
Candlewood Suites
05.2019 - 08.2020
Recreation Assistant
Outdoor Recreation
11.2018 - 04.2019
Assistant Manager Retail
DIRT CHEAP
01.2017 - 02.2019
High School Diploma -
Enterprise High School
References
References available upon request.
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