Summary
Overview
Work History
Education
Skills
Timeline
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Amy Rodriguez

Lincoln,IL

Summary

Dedicated team player with a strong work ethic, exceptional attention to detail, and top-notch organizational skills. Proficient in adapting to new software applications, filing systems, and office equipment changes. Over 20 years of experience in office environments, demonstrating a positive attitude and willingness to assist in any capacity. Extensive background in the education sector, eager to continue learning and growing professionally.

Overview

25
25
years of professional experience

Work History

Relationship Banker

Regions Bank
08.2022 - Current
  • Processed deposits, withdrawals, transfers, and other banking transactions
  • Provided excellent customer service and resolved customer issues, resulting in a 5-star rating on customer satisfaction surveys
  • Completed transactions accurately and efficiently
  • Researched and resolved customer complaints in a timely and professional manner

College Bookstore/Mailroom Manager

Lincoln College
07.2000 - 07.2022
  • Have knowledge in Microsoft Word, Excel and Windows 10.
  • Have worked with a retail software.
  • Have maintained a relationship with multiple vendors for ordering merchandise.
  • Completed monthly deposits.
  • Have excellent customer service skills.
  • Have managed a number of employees.
  • Carried out day to day duties accurately and efficiently.
  • Integrated a new look to the bookstore to make it more appealing to the students and families.
  • Multi task on many required jobs.
  • Have maintained a relationship with many students and their families, employees and past alumni.

Education

Associate of Arts -

Lincoln College
05.1998

High School diploma -

Lincoln Community High School
05.1996

Skills

  • Ability to Work in a Team
  • Adaptability
  • Effective Time Management
  • Fast Learner
  • Communication Skills
  • Merchandising
  • Deposit Accounts
  • Retail Software
  • Mailrooms
  • Microsoft Word
  • Customer Service
  • Microsoft Excel
  • Microsoft Windows
  • Ability to Multitask
  • Cash Register Operation
  • Sales
  • Accounts Receivable
  • Databases
  • Expediting
  • Stock Control
  • Procurement Management
  • Cultural Activities
  • Attention to Detail
  • Coordination Skills
  • Curiosity
  • Financial services
  • Money handling
  • Teller support
  • Employee motivation
  • Cash flow management
  • Proficient in [program]
  • Organizational skills
  • Attention to detail
  • Multitasking
  • Customer service

Timeline

Relationship Banker

Regions Bank
08.2022 - Current

College Bookstore/Mailroom Manager

Lincoln College
07.2000 - 07.2022

High School diploma -

Lincoln Community High School

Associate of Arts -

Lincoln College

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