Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amy Rodriguez

Orlando,FL

Summary

Dynamic Pharmacy Technician with proven expertise at CVS, excelling in prescription processing and inventory management. Achieved a 15% reduction in medication waste while delivering exceptional customer service. Skilled in billing support and fostering team collaboration, ensuring compliance with drug safety standards and enhancing operational efficiency.

Overview

13
13
years of professional experience

Work History

Pharmacy Technician/ Delivery Driver

Goldenrod Pharmacy
04.2016 - Current
  • Micro Merchant
  • Data Entry
  • Processed and dispensed prescriptions with high accuracy.
  • Managed inventory and reduced medication waste.
  • Handled 150+ daily calls and emails with patients and providers.
  • Processed insurance claims and resolved rejections promptly.
  • Supported patient counseling and educational efforts.
  • Verified insurance and completed billing efficiently.
  • Counted, labeled, and compounded medications per standards.
  • Maintained accurate drug storage and controlled substance logs.
  • Retail services
  • Organized marketing events and physician office lunches.
  • Delivered prescriptions up to 60+ miles with zero violations.
  • Completed rush deliveries and ensured on-time service.
  • Upheld positive attitude in fast-paced, customer-focused settings.
  • Verified delivery accuracy and order completeness.

Pharmacy Technician

CVS
03.2013 - 04.2016
  • Prescription processing
  • Medication dispensing
  • Conducted daily cycle counts and assisted in reducing medication waste by 15%.
  • Supported pharmacists in preparing compounded medications and managing controlled substances in compliance with DEA standards.
  • Processed an average of 500 prescriptions daily with 99% accuracy.
  • Inventory management & ordering
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.

Education

High School Diploma -

Jane Addams Vocational High School
Bronx, NY
06.2002

Skills

  • Prescription processing & dispensing
  • Dosage calculation accuracy
  • Pharmacy operations
  • Drug safety
  • Problem-solving skills
  • Billing support
  • Insurance reconciliation
  • Inventory management & stock rotation
  • Customer service excellence
  • Team collaboration with pharmacists & technicians

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pharmacy Technician/ Delivery Driver

Goldenrod Pharmacy
04.2016 - Current

Pharmacy Technician

CVS
03.2013 - 04.2016

High School Diploma -

Jane Addams Vocational High School

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