Summary
Overview
Work History
Education
Skills
Timeline
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Amy Rodway

Oxford,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Office Administrator

Coastal Eye Center
Stuart, Florida
12.2002 - Current
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Processed invoices on a timely basis according to established procedures.
  • Prepared special reports by collecting, analyzing and summarizing information from various sources.
  • Provided assistance with the planning of events such as staff meetings or conferences.
  • Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
  • Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Ordered office furniture when necessary following approval from management team.
  • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Processed financial documents, contracts, expense reports and invoices.
  • Created memos, letters and other documents, fostering internal and external communication.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Explained company personnel policies, benefits and procedures to employees or job applicants.
  • Delegated work to staff, setting priorities and goals.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Front Office Manager

Karen Fung, MD
Cherry Hill, NJ
1994 - 2002
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Provided leadership to ensure that all Front Office team members are delivering excellent customer service.
  • Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.

Ophthalmic Technician/Front Desk Receptionist

Raymond Adams, MD
Cherry Hill, NJ
1989 - 1994
  • Assisted ophthalmologists with patient examinations and surgeries.
  • Performed visual acuity tests, tonometry, refraction and other vision tests.

Education

High School Diploma -

Bloomsburg Christian School
Bloomsburg, PA

Skills

  • Bookkeeping
  • Word Processing
  • Event Coordination
  • Business Administration
  • Report Preparation
  • Expense Reporting
  • Customer Engagement
  • Staff Management
  • File Maintenance
  • Meeting Coordination
  • Payroll Administration
  • Human Resources
  • Project Management
  • Scheduling
  • Mail Handling
  • Operations Management
  • Workforce Management
  • Travel Coordination
  • Document Scanning
  • Quickbooks Expertise
  • Office Administration
  • Schedule and Calendar Management
  • Office Management

Timeline

Office Administrator

Coastal Eye Center
12.2002 - Current

Front Office Manager

Karen Fung, MD
1994 - 2002

Ophthalmic Technician/Front Desk Receptionist

Raymond Adams, MD
1989 - 1994

High School Diploma -

Bloomsburg Christian School

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Amy Rodway