Amy Rogers

Manage employee schedules. Communicate directly with clients to ensure efficiency in shipping and receiving products. Manage warehouse organization, order supplies, & complete inventory assessments regularly. Process customer returns, file claims & update financial reports monthly. Fulfill special requests to ensure customer satisfaction is achieved. Accomplished multiple tasks within specific time frames to meet client expectations. Trained personnel on forklift to boost confidence & develop key skills necessary. Maintain calm demeanor in stressful situations when circumstances are not ideal. Control costs to keep business operating within a budget & increase profits. Maintain positive environment with team through encouragement and problem solving.

Managed online platform to advertise rental accurately and effectively. Maintained competitive rates through marketing strategies. Developed comprehensive house manual to provide clear instructions for guests during their stay. Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business. Thoroughly cleaned rental between each guests stay. Communicate efficiently with guests and provided prompt responses to inquiries. Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.