Amy Roman

• Reviewed engine assigned codes and modifiers to update and verify accuracy.
• Prepared detailed reports summarizing performance metrics associated with implemented pricing initiatives.
• Developed strong professional rapport with vendors and clients.
• Ensured compliance with local laws governing setting prices for goods and services.
• Expedited payments by verifying accuracy and currency of vendor information.

• Performed quality control checks on all products prior to delivery.
• Created letters, memorandums and monthly agendas for office distribution.
• Organized files alphabetically or numerically to maintain a well-structured system of records.
• Typed data from rough drafts and notes to create final copies of materials.

• Performed data entry tasks with a high level of accuracy, entering XX records per day

• Responded to customer inquiries via phone or email promptly and professionally, resolving issues or escalating as necessary

• Communicated with customers to assist with order placement and offer updates on status and shipping.
• Monitored and tracked customer orders to meet lead times and drive on-time delivery.
• Placed orders onto conveyor belts to move to next department for further processing.
• Prepared work orders, bills of lading or shipping orders to route materials.

• Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
• Organized displays according to company standards and specifications.
• Demonstrated great teamwork skills with staff members involved in production and transport.
• Worked with cross-functional teams to achieve goals.

• Helped customers with tech support for AT&T