Amy Romero
Houston,US
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Technician/Medical Assistant
MD Diagnostics
07.2024 - Current
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Supported medical staff in ANS test administration.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
- Cross trained for other clinics and traveled when was needed
- Trained new staff
- Maintaining inventory of medical and office supplies
- Answering phone calls, providing information, and directing calls
- Creating care plans for patients with chronic illnesses
- Help the Doctor take care of their important patients and giving them a routine call
- Measured patient spirometry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient pulse oximetry.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Educated patients on their health conditions, medication usage, and self-care techniques to promote proactive healthcare management.
Medical Assistant Volunteer
Bayshore Pediatrics
07.2023 - 08.2023
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Translated documents from English to Spanish.
Medical Assistant Extern
Texas Children Clinic
06.2023 - 07.2023
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Engaged with children and understand them
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Communicated with patients and families to answer questions and provide reassurance.
Shift Supervisor
CVS Pharmacy
07.2021 - 07.2023
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Provided assistance to visitors by quickly resolving their questions and concerns
- Collected payments and discussed expected wait times with them to maximize customer satisfaction
- Time management skills
- Multi Tasking
- Active listening
- Empathy
- By maintaining close relationships with customers, I was able to increase customer satisfaction
- Trained new hires and retrained employees on new recipes and procedures on a regular basis
- Managed money when opening and closing the store
- Was in charge of inventory and product stock
- Eliminated customer service issues by quickly resolving disputes and correcting problems
- Responsible for keeping the store clean.
- Helped in the pharmacy when needed
Line Server
Pappas Bar-B-Q
07.2020 - 11.2020
- Transferred large order requests to [Location] to expedite processing and fulfillment
- Combined selling skills with product and service knowledge to meet customer needs
- Accomplishments
- Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean
- Greeted customers and helped them with any questions they had
- Kept the work and food areas spotless to meet presentation and food safety requirements
- Went through the dining room supplies, including linens and wrapped silverware, and replenished any that were running low
- Ensured exceptional guest experiences through attentive
Copy and Print Associate
Office Depot
01.2019 - 08.2020
- Answered phone calls in a timely and courteous manner in order to encourage customers to visit the store
- Helped preserve and protect documents and photos by mounting and laminating them
- Kept supervisors up to date on production activities by documenting completed work, including work volumes, materials used, and any incidents or time lost.
Education
Health - Medical assisting certification -
San Jacinto College North Campus
Houston, TX08.2023
High School -
Dobie High School
Houston, TX05.2021
Skills
- Customer service
- Dependable and reliable
- Strong communication skill
- Cash Handling
- Customer Assistance
- Time Management Skills
- Issue Resolution
- Cleaning and Sanitizing
- Vital Sign Monitoring
- Compassionate
- Great at doing basic procedures
- Insurance verification
- Bilingual, Spanish and English
- Direct patient care
- Patient interaction
- Medical record documentation
- Vital sign monitoring
- Clinical documentation
- Electronic health records
- CPR
- Medical supply inventory
- Equipment sterilization
- Medical billing and coding
Certification
- High school deploma
-Certificate of Technology Medical assistant
- BLS certified
Additional Information
- I've volunteered at the veterans hospital.
-Organized a food drive and Gave food to the people in need in Honduras for a project.
-participated in a toy drive to give back to the kids in the community.
-Externed at Texas children’s clinic
- Volunteered 3 weeks at bayshore pediatrics to gain experience
Timeline
Medical Technician/Medical Assistant
MD Diagnostics
07.2024 - Current
Medical Assistant Volunteer
Bayshore Pediatrics
07.2023 - 08.2023
Medical Assistant Extern
Texas Children Clinic
06.2023 - 07.2023
Shift Supervisor
CVS Pharmacy
07.2021 - 07.2023
Line Server
Pappas Bar-B-Q
07.2020 - 11.2020
Copy and Print Associate
Office Depot
01.2019 - 08.2020
High School -
Dobie High School
Health - Medical assisting certification -
San Jacinto College North Campus
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