Amy Rose
Florence,AZ
Summary
Experienced Program Manager with expertise in overseeing the operational aspects and goals of diverse Special Populations programs. Advanced knowledge of organizational strategies, financial management, procurement, and service delivery enables effective program analysis, implementation of best practices, and policy development. Strong ability to interpret federal and state legislation, including Title 1 grant funding, ensures compliance and maximizes resources for optimal program outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
McKinney-Vento Program Liaison
American Leadership Academy
2021.09 - Current
- Built the MV program from ground zero in the district.
- Elevated the identification rate of qualified individuals by 35%.
- Established relationships with and provide education for community based organizations.
- Developed internal policy, procedures and program implementation aligning with state and federal mandates by interpreting data, state, and federal policy and legislation.
- Provide management for grants/funding from Title 1-A, ARP-EHCY initiatives, in addition to donations and other funding resources.
- Develop and execute fundraising strategies, recruit, and manage volunteers.
- Achieved exponential growth in referrals by delivering. comprehensive training to a diverse team of 500+ ALA and contracted staff members.
- Implemented evidence-based practices to identify and remove barriers, expanding opportunities and developing creative solutions for participants, resulting in increased positive outcomes
- Maximized efficiency and program impact through effective leadership and delegation of work
- Optimized resource utilization by conducting thorough needs assessments prior to initiating new programs or projects.
- Negotiated contracts with vendors and service providers, securing favorable terms while adhering to budget constraints.
- Prepared engaging presentations for stakeholders, showcasing program results and advocating for continued support.
- Nurtured strategic partnerships that expanded the reach of program initiatives and increased overall impact.
- Conducted thorough evaluations of program outcomes, identifying areas of improvement and formulating actionable recommendations.
- Implemented process improvements that streamlined workflows, reducing administrative burden and increasing focus on core objectives.
- Demonstrated agility and adaptability in response to changing program requirements, ensuring continued progress towards objectives.
- Cultivated a supportive environment within the team that encouraged open communication lines among all team members.
- Leveraged data analytics tools to monitor performance indicators, enabling timely intervention when deviations were detected.
Victim Services Coordinator
Pinal County Attorney’s Office
2021.03 - 2021.09
- Provided educational support to victims of crime in understanding legal processes.
- Facilitated communication and coordination between deputy county attorneys and victims or their families.
- Assisted victims or their families by presenting victim statements during court hearings.
- Advocated for preservation of victim's rights in court.
- Offered expertise on recovering financial losses due to criminal activities
- Coordinated multidisciplinary team meetings to discuss high-risk cases, developing collaborative strategies for intervention and support.
- Supported victims in navigating the criminal justice system, providing guidance on legal procedures and court accompaniment when necessary.
- Collaborated with mental health professionals to provide emotional support and counseling services to crime victims.
- Strengthened relationships with law enforcement agencies, facilitating timely referrals for victims seeking assistance.
Foster Care Family Licensing Specialist
RISE Services, Inc.
2020.11 - 2021.03
- Taught licensing and continuing education classes.
- Interviewed potential foster families and conducted detailed home studies.
- Liaised between the foster family and DCS.
- Conducted investigations on allegations of abuse or neglect.
- Represented the agency at community events.
- Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
- Developed comprehensive training materials for new team members, ensuring consistent understanding of licensing policies and procedures.
- Reduced processing time for license approvals, implementing standardized procedures and documentation requirements.
Child Protective Services Investigator
Calvert County Social Services
2010.09 - 2012.01
- Investigated allegations of physical abuse, neglect, and sexual abuse.
- Evaluated risks, made recommendations, and wrote safety plans.
- Removed children from unsafe environments
- Created court petitions for custody and represented the department as the expert on the case.
- Provided critical support during crisis situations involving child abuse or neglect allegations, offering immediate assistance to both children and caregivers.
- Elevated professional knowledge and skills through ongoing training in topics such as trauma-informed care, cultural competence, and substance abuse assessment.
- Upheld high-quality service delivery standards through consistent adherence to state laws governing child protection practices and procedures.
- Reduced risk of harm to children by identifying immediate safety concerns and implementing appropriate interventions.
- Mitigated future risks to children''s well-being by facilitating referrals to appropriate mental health or substance abuse treatment providers when necessary.
Employment Specialist - Program Planning and Evaluation
Calvert County Department of Social Services
2010.09 - 2011.03
- Interpreted and implemented Work Program policies to optimize participation
- Exceeded expectations by achieving a 100% work participation rate while consistently placing in the top 3 across the state.
- Taught interviewing and resume writing skills
- Identified and eliminated barriers to gainful employment
- Engaged with the community by attending events such as job fairs and other activities as a representative of the agency.
- Managed payment disbursements according to budget guidelines
- Established strong relationships with local employers to match clients with suitable job opportunities.
Owner/Partner Project Manager
Jackson Renovations
2010.06 - 2020.09
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
Service and Support Administrator
Hamilton County & Scioto County Developmental Disability Services
2007.06 - 2010.06
- Delivered orientations on program services increasing individual participation by 25%.
- Developed an evidence based consumer needs assessment reducing costs by more than $1.5 million.
- Collaborated with service teams to develop ISP’s boosting client satisfaction and support.
- Provided supervision and support to direct care staff to ensure goals were met efficiently and consistently.
- Successfully applied for and managed grants, community waivers, and prior authorizations.
- Analyzed budgets and authorized funding for service.
Education
Master of Science - Management & Leadership
Western Governors University
Salt Lake City, Utah05.2024
Bachelor of Arts - Social Science
Shawnee State University
Portsmouth, Ohio03.2007
Skills
- Problem-Solving
- Project Management
- Strategic Planning
- Process Improvement
- Team leadership and direction
- Decision-Making
- Policy and procedure improvements
- Team Leadership
- Training and Development
- Critical Thinking
- Interpersonal Skills
- Budgeting and Resource Management
Certification
Nova Level I Crisis Response Training (CRT)
Timeline
McKinney-Vento Program Liaison
American Leadership Academy
2021.09 - Current
Victim Services Coordinator
Pinal County Attorney’s Office
2021.03 - 2021.09
Foster Care Family Licensing Specialist
RISE Services, Inc.
2020.11 - 2021.03
Employment Specialist - Program Planning and Evaluation
Calvert County Department of Social Services
2010.09 - 2011.03
Child Protective Services Investigator
Calvert County Social Services
2010.09 - 2012.01
Owner/Partner Project Manager
Jackson Renovations
2010.06 - 2020.09
Service and Support Administrator
Hamilton County & Scioto County Developmental Disability Services
2007.06 - 2010.06
Master of Science - Management & Leadership
Western Governors University
Bachelor of Arts - Social Science
Shawnee State University
Nova Level I Crisis Response Training (CRT)
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