Amy Rotondo
East Northport
Summary
District Team Leader with expertise in operational strategy execution and team management. Demonstrated success in analyzing sales data to drive performance improvements. Developed and implemented effective training and mentoring programs that enhance team capabilities.
Overview
2026
2026
years of professional experience
Work History
District Team Leader / Market Team Leader
Ocean State Job Lot
2019 - Current
- Managed daily operations across multiple retail locations, ensuring consistent performance across all stores.
- Developed and implemented training programs for store management teams focused on best practices.
- Oversaw inventory management to maintain optimal stock levels across each location.
- Analyzed sales data to identify trends and adjust strategies for enhanced performance.
- Resolved customer complaints promptly while upholding high standards of service.
- Implemented corporate initiatives across all district locations to align with company objectives.
- Evaluated individual store performance based on metrics like sales growth and profit margins.
- Conducted inspections of store conditions, ensuring proper maintenance of fixtures and equipment.
- Strategically managed the end-to-end operational launch of eight new retail locations, ensuring all sites opened on schedule and within budget.
Store Manager District Trainer
Ocean State Job Lot
North Babylon
02.2013 - 2019
- Oversaw daily store operations, ensuring exceptional customer service standards were met.
- Managed inventory levels, maintaining accurate stock replenishment and organization procedures.
- Implemented visual merchandising strategies to improve product displays and promotional effectiveness.
- Coordinated staff schedules to maximize efficiency during peak operational hours.
- Conducted regular team meetings to communicate objectives and promptly address concerns.
- Organized new stock for efficient floor placement to enhance shopping experience.
- Resolved customer inquiries and complaints professionally, fostering satisfaction and loyalty.
Operations Manager
Kmart, Sears Holding
West Babylon
1995 - 2013
- Coordinated staff schedules to enhance workforce allocation and coverage efficiency.
- Directed daily operations by implementing short-term and long-term strategies for business goals.
- Supervised workflow to maximize productivity while maintaining quality standards.
- Recruited, hired, and trained crew members in project application and customer service.
- Analyzed daily reports to identify trends in production performance metrics.
- Implemented process improvements to optimize operational efficiency and workflow.
Education
Business
Suffolk County Community College
Selden, NYSkills
- Operational strategy execution
- Team building and management
- Effective communication
- Training and mentoring
- Budget management
- Financial reporting
- Sales strategy development
- Inventory control
- Visual merchandising
- Sales analysis
- Time management
- Problem solving
- Conflict resolution
- Team management
References
References available upon request.
Timeline
Store Manager District Trainer
Ocean State Job Lot
02.2013 - 2019
District Team Leader / Market Team Leader
Ocean State Job Lot
2019 - Current
Operations Manager
Kmart, Sears Holding
1995 - 2013
Business
Suffolk County Community College