Amy Row
Property Manager
Findlay,OH
Summary
Capable of managing, changing priorities, resolving conflicts and building relationships. A trained professional with strong communication, payment management, and customer service skills looking for an opportunity to take on additional responsibilities and advance my career.
Overview
14
14
years of professional experience
Work History
Regional Manager
Wallick Properties Midwest, LLC.
08.2022 - Current
- Established and maintained operational standards for 13 locations.
- Held weekly meetings with Community Managers and Maintenance Tech to identify techniques to overcome sales obstacles.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
Community Manager
Wallick Communities
09.2019 - 07.2022
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Received and processed resident payments, and updated system accounts with latest information.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Maintained weekly and monthly reports in a timely manner
Community Manager
Woda Cooper Company
11.2017 - 09.2019
- Handle all tenant logistics and leases and effectively schedule appointments, showings, move-ins and move-outs
- Receive and process resident payments, and update system accounts with latest information
- Maintain tenant files to ensure they are compliant with funder rules and regulations
- Ensure annual re-certifications are completed in a timely manner
- Act upon tenant rent delinquency, balance due letters, eviction notices
- Inspect units before and after tenant moves to write effective leases and determine charges or readiness for new tenants
- Support and offer a lending hand to other Community Managers within the company
- Manage Service Tech and outside contractors to ensure units are turned in the appropriate time allowed
Medical Assistant
Wyandot Memorial Hospital
06.2015 - 11.2017
- Maintained a safe and clean environment up to infection control standards
- Obtained information about clients’ medical history, drug history, complaints and allergies
- Utilize my attention to detail and my computer skills to prepare daily charts for physician appointments
- Call in prescriptions, prepare pre-cert specialty requests
- Follow and adhere to strict HIPPA requirements to maintain patient confidentiality
- Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants
Phlebotomist
Quest Diagnostics Inc
08.2009 - 06.2015
- Organized daily work based on collection priority
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Spoke with patient to gather information for lab records, reduce their fear or anxiety, and optimize their cooperation
- Accurately labeled vacutainer tubes with patient name, date and time of collection
- Followed physician orders when administering therapeutic phlebotomy
Education
Associate of Science - Medical Assistant
Stautzenberger College
Findlay, OH1997
Skills
- Property management
- Client service and support
- Payment management
- Report writing
- Budgeting and finance
- Conflict resolution
Timeline
Regional Manager
Wallick Properties Midwest, LLC.
08.2022 - Current
Community Manager
Wallick Communities
09.2019 - 07.2022
Community Manager
Woda Cooper Company
11.2017 - 09.2019
Medical Assistant
Wyandot Memorial Hospital
06.2015 - 11.2017
Phlebotomist
Quest Diagnostics Inc
08.2009 - 06.2015
Associate of Science - Medical Assistant
Stautzenberger College