Amy Rucci
Suffield,CT
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
33
33
years of professional experience
Work History
Cantor
Holy Cross Catholic Church
Springfield , MA
01.2022 - Current
- Led Congregation in singing during Mass and services.
Church Secretary
St Gertrude Catholic Church
Windsor , CT
09.2018 - 09.2020
- Received, screened and routed telephone calls.
- Greeted visitors to the church office and answered inquiries from members of the community.
- Processed incoming mail on a daily basis including sorting, distributing and filing.
Administrative Assistant
Smith & Bishop Law Offices
Windsor Locks , CT
11.2015 - 06.2016
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Teaching Assistant
Suffield Public Schools
Suffield , CT
01.2012 - 06.2013
- Supervised students in the classroom, cafeteria, hallways and playgrounds.
- Instructed students individually or in groups to reinforce learning concepts.
- Supervised children and participated with children in activities.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
Quality Control Supervisor
Genzyme
Cambridge , MA
09.1991 - 06.1998
Cast Member
Disney Store
Natick , MA
09.1996 - 10.1997
- Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
- Assisted guests with questions and concerns while providing exceptional customer service.
- Processed payments from customers accurately and efficiently using POS systems.
Education
Bachelor of Science - Biotechnology
Worcester Polytechnic Institute
Worcester, MA05-1991
Skills
- Active Listening
- Process Analysis
- Operations Management
- Service-oriented
- Guest Relations
- Customer Needs Assessment
- Payment Processing
- Product Sales
Affiliations
- belongs to several community theater groups, performing onstage and off
Timeline
Cantor
Holy Cross Catholic Church
01.2022 - Current
Church Secretary
St Gertrude Catholic Church
09.2018 - 09.2020
Administrative Assistant
Smith & Bishop Law Offices
11.2015 - 06.2016
Teaching Assistant
Suffield Public Schools
01.2012 - 06.2013
Cast Member
Disney Store
09.1996 - 10.1997
Quality Control Supervisor
Genzyme
09.1991 - 06.1998
Bachelor of Science - Biotechnology
Worcester Polytechnic Institute
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