Amy Ruelas
QC Manager- WCDI
Bowling Green,KY
Summary
Results-driven QC Manager with expertise in quality control and auditing processes. Proven ability to enhance compliance and resolve quality issues through effective communication and team collaboration.
Overview
1
1
Language
1
1
Certification
19
19
years of professional experience
Work History
QC Manager
WCDI
Franklin, KY
02.2025 - Current
- Ensured compliance with quality standards through systematic inspections and audits.
- Monitored product specifications to consistently uphold high-quality benchmarks.
- Evaluated test results against established specifications, determining acceptability of materials.
- Analyzed customer complaints to create targeted resolution strategies addressing recurring quality issues.
- Conducted training sessions on quality assurance practices to elevate staff competencies.
- Maintained detailed records of inspection activities to identify trends in non-conformances.
- Collaborated with teams across functions to swiftly address quality problems.
- Engaged customers to enhance satisfaction with product quality through effective communication.
QC Supervisor/ Maintenance Clerk
WCDI
Irving, Texas
11.2021 - Current
- QC Manager from 2025- then moved to Franklin KY
- Supervised quality control operations starting in 2024 in Irving, TX.
- Worked as a maintenance clerk in Irving, TX, starting in 2024.
- Monitored maintenance schedules for equipment and facilities.
- Coordinated repair requests with maintenance teams and vendors.
- Managed inventory of maintenance supplies and tools efficiently.
- Documented work orders and tracked progress in the system.
- Assisted in developing preventive maintenance plans for equipment.
- Conducted inspections to ensure compliance with safety standards.
- Communicated effectively with staff on maintenance issues and updates.
- Created and maintained maintenance logs to track repairs and preventive maintenance schedules.
- Coordinated with vendors to ensure timely delivery of necessary materials.
- Inspected equipment to identify any potential problems or safety hazards.
- Ordered parts and supplies for maintenance jobs.
- Adhered to all applicable laws regarding health and safety standards while performing maintenance duties.
- Reported any hazardous conditions found within the facility immediately upon discovery.
- Worked closely with contractors who provided services for the facility's upkeep.
Property Manager
Robinson Group Properties
Irving, New York
02.2008 - 08.2009
- Managed daily operations of residential and commercial properties, ensuring optimal functionality.
- Oversaw lease agreements while maintaining accurate tenant records consistently.
- Facilitated rent collection processes and tracked payments, ensuring financial accuracy and timely revenue flow.
- Coordinated tenant communication and addressed maintenance requests, improving overall tenant satisfaction.
- Conducted property inspections for compliance with safety standards and regulations.
- Collaborated with vendors for efficient property maintenance and service agreements.
- Developed and implemented marketing strategies that successfully attracted new tenants to vacant units.
- Trained junior staff on best practices in property management procedures.
Education
High School Diploma -
Sam Houston High School
Arlington, Tx.05-2005
Skills
- Quality control
- Compliance management
- Auditing processes
- Quality assurance training
- Statistical analysis
- Document control
- Process documentation
- Risk assessment
- Decision-making
- Project prioritization
- Problem solving
- Attention to detail
- Team collaboration
- Effective communication
- Customer relationship management
Languages
Spanish
Professional
Certification
- PCQI
- HACCP
- Seafood HACCP
- Internal Audit certified
Timeline
QC Manager
WCDI
02.2025 - Current
QC Supervisor/ Maintenance Clerk
WCDI
11.2021 - Current
Property Manager
Robinson Group Properties
02.2008 - 08.2009
High School Diploma -
Sam Houston High School