Amy Rupp

• Trained and developed staff on product knowledge, enhancing customer service quality and satisfaction.
• Coordinated promotional events, driving foot traffic and boosting store visibility within the community.
• Maintained compliance with company policies and safety regulations, ensuring a safe shopping environment.
• Fostered a positive team culture, mentoring employees to enhance performance and career development opportunities.
• Managed inventory control, cash control, and store opening and closing procedures.
• Improved customer satisfaction through staff training in customer service and product knowledge.

• Led cross-functional teams in planning and executing promotional events, increasing foot traffic and revenue streams.
• Developed and executed comprehensive marketing strategies to enhance brand visibility and drive customer engagement.
• Enhanced team collaboration through regular communication channels, fostering a positive work environment where ideas could flourish.
• Built vendor relationships to expand product purchasing.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
• Implemented systems and procedures to increase sales.

Dedicated and detail-oriented esthetician student with over 400 clinical hours of hands on training. Passionate about providing exceptional client service and committed to staying current with industry trends in skin analysis, facials and body treatments.