Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Amy Rushin

Bloomfield,MO

Summary

Dynamic and results-driven professional committed to fostering collaboration and driving team success. Demonstrated expertise in managing diverse teams, overseeing project execution, and thriving in fast-paced environments. Recognized for reliability, adaptability, and exceptional organizational skills that facilitate seamless operations and consistently achieve organizational goals. Prepared to embrace leadership responsibilities while cultivating a culture of teamwork and excellence.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Team Lead

JBS Foods
05.2021 - 07.2025
  • Led a team of 13 employees, providing guidance and support to ensure successful completion of projects
  • My Team was #1 in production for 2023 and 2024
  • Ready to eat bacon bits
  • Sanitation
  • Safety Committee Member
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Frequently inspected production area to verify proper equipment operation.
  • Observed packing operations to verify conformance to specifications.

Sales Associate

Dollar Tree
12.2020 - 05.2021
  • I worked as a cashier. I also stocked and recovered merchandise.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Vehicle Service Attendant

Enterprise Rent A Car
08.2018 - 10.2018
  • I cleaned and detailed vehicles. Drove vehicles from location to location for pickup. Picked up renters.
  • Promoted sustainability within the workplace through responsible waste disposal practices during vehicle servicing activities.
  • Reduced downtime for rental vehicles by quickly addressing minor repairs or coordinating with the repair team for more complex issues.
  • Contributed to revenue growth by consistently meeting daily targets for number of vehicles serviced per shift.
  • Maximized productivity with efficient time management during vehicle service processes.
  • Ensured compliance with company policies and safety regulations during all aspects of the job duties performed.
  • Improved customer satisfaction by ensuring timely and thorough vehicle cleaning and maintenance.
  • Demonstrated adaptability within the work environment by quickly learning and implementing new procedures or practices established by management to improve overall service quality.
  • Maintained positive working relationships with colleagues, promoting teamwork within the service department.
  • Strengthened company-client relations through professional communication skills when interacting with customers during drop-off or pick-up procedures.
  • Increased efficiency by effectively managing multiple tasks such as refueling, washing, and vacuuming vehicles simultaneously.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.

Housekeeper/Laundry Attendant

TR Lodging Enterprises Inc
12.2017 - 04.2018
  • Clean hotel rooms and do laundry
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Verified cleanliness and organization of storage areas and carts.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Sorted, laundered and put away various laundry items.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.

Dietary Aide/Cook

Golden Living Centers/Bloomfield Living Center
04.2013 - 08.2017
  • Prepared and cooked meals, passed drinks, silverware and dessert at meals, washed dishes and cleaned in the kitchen
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Engaged with patients to receive direct feedback on meals, using insights to improve meal plans.
  • Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
  • Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
  • Enhanced team morale by fostering collaborative work environment, leading to improved productivity.
  • Trained new staff on dietary guidelines and kitchen procedures, elevating team competency levels.
  • Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
  • Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
  • Ensured timely meal delivery to patients, enhancing their dining experience and satisfaction.
  • Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Adjusted food preparation methods in accordance with customer requests.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Portioned and wrapped food to place directly on plates for service to patrons.

Activity Director

Golden Living Centers/Bloomfield Living Center
09.2015 - 12.2016
  • Created and distributed a monthly calendar of planned activities, scheduled and planned all activities, resident one on ones, parties, social events, and outings. Did Admission Assessments, MDS Assessments. Made bank deposits and did all resident shopping.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
  • Boosted social interaction among residents through organizing regular events, outings, and group activities.
  • Developed and lead intergenerational activities to encourage mental agility of patients.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
  • Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
  • Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
  • Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
  • Performed assessments on activity programs to determine what specific activities were suitable.
  • Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
  • Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
  • Arranged outings as part of recreational program.
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
  • Maintained activity records and reports to evaluate program success and identify areas for improvement.
  • Established partnerships with local organizations to provide additional resources and opportunities for residents'' enrichment.
  • Provided safe transportation to facilitate residents attending activities and events outside of facility.
  • Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
  • Monitored overall health and well-being for participants in activity programs by regularly reviewing medical records and communicating with healthcare providers as needed.
  • Solicited input from residents and family members to continually improve the quality of activity offerings, ensuring a high level of satisfaction was maintained.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Monitored budget and expenditures, keeping facility within budget.
  • Created and maintained detailed reports of daily, weekly and monthly operations.
  • Partnered across departments to run smooth, professional events and activities.
  • Coordinated with other entertainment venues to create joint promotional events.

Laundry/Housekeeping

Healthcare Services Group
08.2013 - 08.2015
  • Collected, washed, dried, folded, hung up, and distributed laundry
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Hostess, Cashier, and Server

Pizza Hut
06.1998 - 07.1999
  • Waited on customers. Took orders. Prepared orders. Cleaned tables. Cashed customers out.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Delivered pick-up and curbside orders to guests.
  • Promoted business loyalty by fostering positive customer relationships.
  • Advised customers about special offerings and menu items to help drive sales.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

B.S. - Business Administration

Southern New Hampshire University
02-2028

GED -

Bloomfield, MO

Skills

  • People Person (10 years)
  • Customer Service Skills, (10 years)
  • Housekeeping (3 years)
  • Assessment (2 years)
  • Healthcare (4 years)
  • Budgeting (2 years)
  • Car Wash
  • Dietary Aide Experience
  • Conflict Resolution (4 years)
  • Time management
  • Cashier (4 years)
  • Kitchen Experience
  • Event Planning (2 years)
  • Laundry (3 years)
  • Organizational Skills (10 years)
  • Cooking
  • Cash Handling (4 years)
  • Leadership
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Quality control
  • Workplace safety
  • Schedule management
  • Process improvement
  • Complaint resolution
  • Production monitoring
  • Employee evaluation
  • Diversity and inclusion
  • Regulatory compliance
  • Relationship building
  • Equipment maintenance
  • Resource allocation
  • Employee training
  • Task delegation
  • Strategic planning
  • Workflow management
  • Work assignment delegation
  • Employee engagement
  • Problem-solving
  • Teamwork and collaboration
  • Team motivation
  • Team supervision
  • Staff training
  • People management
  • Staff education and training
  • Complex Problem-solving
  • Leading team meetings
  • Issue resolution
  • Work planning
  • Cash handling
  • Coaching
  • Overseeing daily activities
  • Giving constructive feedback
  • Documentation and reporting
  • Evaluating employee work
  • Safety processes and procedures
  • Safety
  • Team building
  • Verbal and written communication
  • Multitasking
  • Excellent communication
  • Active listening
  • Organizational skills
  • Decision-making
  • Multitasking Abilities
  • Task prioritization
  • Idea development and brainstorming

Certification

  • Driver's License
  • Food Handler Certification
  • First Aid, CPR, AED- certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Team Lead

JBS Foods
05.2021 - 07.2025

Sales Associate

Dollar Tree
12.2020 - 05.2021

Vehicle Service Attendant

Enterprise Rent A Car
08.2018 - 10.2018

Housekeeper/Laundry Attendant

TR Lodging Enterprises Inc
12.2017 - 04.2018

Activity Director

Golden Living Centers/Bloomfield Living Center
09.2015 - 12.2016

Laundry/Housekeeping

Healthcare Services Group
08.2013 - 08.2015

Dietary Aide/Cook

Golden Living Centers/Bloomfield Living Center
04.2013 - 08.2017

Hostess, Cashier, and Server

Pizza Hut
06.1998 - 07.1999

B.S. - Business Administration

Southern New Hampshire University

GED -

Similar Profiles

CREATE PROFILE