Amy Russell

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Used POS system to enter orders, process payments and issue receipts.
• Processed refunds and exchanges in accordance with company policy.
• Checked personal identifications during alcohol and tobacco sales.
• Set up new sales displays each week with fresh merchandise.
• Conducted inventory counts by adding each item in stock and documenting in computer system.

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
• Mentored team members to enhance professional development and accountability in workplace
• Helped with planning schedules and delegating assignments to meet coverage and service demands
• Increased employee performance and job satisfaction to strengthen retention and engagement
• Made hiring recommendations to increase company's productivity and profitability with quality workers
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success

When I bought this stand It was bringing in about $100 day and I worked it by myself. I couldn't afford to pay anyone. With in one years time it was making over $600 day and i had two employees. Then i bought second stand right across street this one was not family friendly. This stand was bringing in $200 day. Within year it was bringing n 3000 day. It felt so good to take two failing business and bring them up to very good profit.

• Prepared annual budgets with controls to prevent overages
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
• Prepared bank deposits and handled business sales, returns and transaction reports
• Trained and developed team members to build human capital