Amy Russell
Carbondale,IL
Summary
Healthcare sales expert with over 20 years of experience in sales, customer support, and strategic planning. Proven success in launching medical and prescription products, including Durable Medical Equipment (DME) and injectables, with expertise in Buy and Bill processes. Extensive experience in specialty pharmacy and a wide range of therapeutic areas, including CNS, OB/GYN, Primary Care, Urology, Orthopedics, Podiatry, and Rheumatology. Strong background in managing remote connected devices and SaaS solutions, with a focus on client implementation, business development, and customer success. Adept at building lasting relationships, generating leads, and fostering partnerships with healthcare professionals, while leveraging excellent communication and interpersonal skills. A self-starter and collaborative team player, committed to driving growth and delivering value across diverse healthcare settings.
Overview
24
24
years of professional experience
Work History
Strategic Account Manager
D.O.T Advertising
11.2024 - Current
- Hired to drive marketshare with digital billboards throughout the Southern Illinois area
- Manage and optimize digital billboard campaigns drive brand visibility and customer engagement
- Collaborate with creative teams to design visually impactful content and schedule billboard content based on location
- Just learned from owners that they hope to sell the company within the end of the year and feel confident that I can help drive more business for their investors
Sales Director, Custom Solutions
Teleteachers
03.2023 - 10.2023
- Consulted and prospected organizations for our cloud-based HIPAA-compliant platform, enabling in-person or online therapy and supporting end-to-end behavioral health services.
- Organizations include K-12, Higher Ed, Government agencies and Behavioral Health Clinics
- Coached and mentored team members to build sales and negotiation skills.
- Educated prospects on the custom platform, generating interest and encouraging demo attendance for their organization.
Regional Sales Director
HRS- Health Recovery Solutions
06.2022 - 10.2022
- As Director, I consult with healthcare organizations to design, optimize and implement innovative Remote Patient Monitoring and Telehealth strategies to help achieve their clinical, financial and operational goals
- Responsible for developing and executing sales and marketing plans to drive revenue growth and increase market share for HRS as well as maintain and manage current clients
- Provide HRS' prospective and existing partners with up to date expertise on the challenges facing post-acute providers, hospitals, home health & ACO's in the value based landscape
- Enhance the markets's understanding of ever-changing reimbursement regulations and quality indicators in order to best help clients utilize HRS' platform to improve patient outcomes, increase care coordination across the continuum and prove ROI
Territory Manager/Area Sales Manager
Orthofix
04.2018 - 05.2022
- Responsible to promote PhysioStim to my doctors and staff within my assigned territory
- Used my existing contacts to grow market share in a territory that had no previous business
- Have offered my expertise and knowledge from former company to assist in better processes to streamline ordering and insurance verifications
- Managed documentation and worked closely with the reimbursement team to ensure timely patient access to prescribed DME devices, navigating payer guidelines and insurance requirements.
- Addressed claim denials and out-of-pocket costs by leveraging patient assistance programs, reducing financial burdens and improving approval rates.
Territory Manager
Procter & Gamble
06.2016 - 08.2017
- Responsible for increasing market share in a territory that was new.
- Provided high level of service to new and existing accounts
- Was a resource for my accounts for any questions or concerns they might have with their orders
- Conduct teach and learns
Medical Sales Representative
Smith & Nephew/Bioventus
02.2006 - 05.2015
- Responsible for increasing sales with existing customers and building new customers within my territory
- Extensive knowledge of reimbursement processes with managed care and CMS, ensuring compliance and efficient claims processing.
- Proactive problem solver, collaborating with the reimbursement team to address out-of-pocket expenses, denials, and facilitate access to patient assistance programs.
- Patient advocate, ensuring all clinical documentation is gathered upfront to meet payer guidelines and streamline the approval process for injectable and DME devices.
Pharmaceutical Sales Representative
Altana Pharmaceuticals
01.2001 - 01.2006
- Responsible for increasing market share while promoting Zoloft, Xanax XR and Detrol LA in my assigned territory using my assigned target list of doctors
- Educated staff and doctors on the disease state of overactive bladder and depression
- Developed and implemented creative marketing materials and literature to capture the attention of doctors and staff, driving awareness and engagement.
- Coordinated various educational programs and activities with my team
Education
Bachelor of Science - Marketing
SOUTHERN ILLINOIS UNIVERSITY
Carbondale, IllinoisSkills
- Account Management
- Lead generation & Prospecting
- New business acquisition
- Highly motivated & Results driven
- Leadership & Mentorship
- Case management
- Patient advocacy
Accomplishments
- 2020 Top 5% mid year with over 110% during a COVID environment with limited access.(Orthofix)
- 2018-2022 attained quota buster achieving year end goals. (Orthofix)
- 2011-2014 Quota Buster with goal attainment with both products.(Bioventus)
- 2015 Top 10 leadership board 1st quarter.
Timeline
Strategic Account Manager
D.O.T Advertising
11.2024 - Current
Sales Director, Custom Solutions
Teleteachers
03.2023 - 10.2023
Regional Sales Director
HRS- Health Recovery Solutions
06.2022 - 10.2022
Territory Manager/Area Sales Manager
Orthofix
04.2018 - 05.2022
Territory Manager
Procter & Gamble
06.2016 - 08.2017
Medical Sales Representative
Smith & Nephew/Bioventus
02.2006 - 05.2015
Pharmaceutical Sales Representative
Altana Pharmaceuticals
01.2001 - 01.2006
Bachelor of Science - Marketing
SOUTHERN ILLINOIS UNIVERSITY
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