Amy Ryder
Plantation,FL
Summary
Motivated Small Business Owner with proven record of success managing daily operations of business. Versed in monitoring day-to-day operations, reviewing sales reports. Charismatic leader focused on generating repeat business. . Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Small Business Owner
Gator Petroleum Service
Sunrise, FL
01.2025 - Current
- Maintained accurate and complete records of all business transactions and interactions.
- Negotiated contracts with vendors, suppliers and customers.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed business plans and strategies to grow small business.
- Established partnerships with other businesses in related industries for mutual benefit.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Managed inventory and supplies to ensure materials were available when needed.
- Recognized by management for providing exceptional customer service.
Manager of Operations
Fuel Guys LLC
Sunrise
05.2017 - 12.2019
- Prepared staff work schedules and assigned team members to specific duties.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Negotiated contracts with suppliers and vendors, improving terms and reducing expenses.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Oversaw daily operations, ensuring efficiency and effectiveness across all departments.
Assistant Store Manager
Vision Works Corp
Plantation, FL
10.2008 - 03.2013
- Delegated work to staff, setting priorities and goals.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Cooper City High School
Cooper City, FL06-2003
Some College (No Degree) - Insurance Customer Representative
Gold Coast
Sunrise, FLSome College (No Degree) - Optometry
Durham Technical Community College
Durham, NCSkills
- Business planning
- Inventory management
- Vendor negotiation
- Contract management
- Customer service
- Financial analysis
- Problem solving
- Time management
- Decision making
- Sales strategy
- Communication skills
- Networking skills
Certification
- 440 Certificate
- Quickbooks
Timeline
Small Business Owner
Gator Petroleum Service
01.2025 - Current
Manager of Operations
Fuel Guys LLC
05.2017 - 12.2019
Assistant Store Manager
Vision Works Corp
10.2008 - 03.2013
High School Diploma -
Cooper City High School
Some College (No Degree) - Insurance Customer Representative
Gold Coast
Some College (No Degree) - Optometry
Durham Technical Community College
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