Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Print/Digital Media design
Languages
Timeline
Generic

Amy Saba

Mills River,NC

Summary

Extensive experience in high-pressure environments, such as General Manager at Acquittal Cafe and Package Handler with Fedex Ground. Proven track record in inventory control and cost control, enhancing sales and profitability within the food service industry. Adept at problem-solving and maintaining OSHA/and-or/Healthcare Department compliance, ensuring a safe and efficient workplace while fostering strong relationships with staff and customers.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Package Handler

Fedex Ground
08.2018 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment issues.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • SWAK procedures ensuring packages get routed to their correct destination.
  • Sorting out damaged packages, mis-sorts, hazmats, international packages, incorrect shipper, bad/missing shipping labels and more.
  • Sorting in towers, loading on van lines, assisting in educating new employees on work tasks.

Assistant Manager

Planet Pizza
01.2014 - 08.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with small staff.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Managed POS system.
  • Handled extremely high volume sales that also involved crowd control and keep a keen eye on the late night crowd.
  • Designed digital tv menu media, created the website and designed all print media

General Manager

Acquittal Cafe
02.2013 - 02.2014
  • Managed budgets and inventory, employee hiring and reviews, training, schedules, and negotiations with vendors.
  • Managed a diverse team of individuals, fostering a positive work environment and high employee cooperation.
  • Developed and implemented strategies to increase sales and profitability. Redesigned the menu, kitchen production layout and redesign of the Cafe
  • Cultivated strong relationships with customers, vendors, and partners to ensure success and growth.
  • Used social media and surveys to develop new menu items, learn our market and receive feedback in order to make the changes that would help us succeed.
  • Hosted private catering events in-house as well as delivered.

General Manager

The Dessert Lady
10.2005 - 09.2010
  • Hired and managed a diverse staff in a fast paced, fine dining dessert bar.
  • Developed unique cocktails, innovative espresso beverages, elevated dessert plating design, and managed high volume light bites and desserts service.
  • Managed and executed fine service private events like baby showers, anniversaries, local government networking groups, and more.
  • Hosted the catering food event and private parties for NBA All Star event and was featured on ESPN and Food Network.

Education

NA - Liberal Arts

Florida Institute of Technology
Melbourne, FL

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Packaging
  • Adaptable to change
  • Loading and unloading
  • Stacking packages
  • Truck loading and unloading
  • Packing boxes
  • Workplace cleanliness
  • Sorting packages
  • Label reading
  • Fragile item handling
  • Truck loading
  • Package preparation
  • Shipping and receiving
  • Equipment operation
  • Pallet jack operation
  • Material stacking
  • OSHA compliant
  • Hand truck operation
  • Physical stamina
  • Inventory control procedures
  • Merchandise tracking
  • Material storage
  • Package scanning
  • Willing to learn
  • Problem-solving
  • Attention to detail
  • Lifting and sorting
  • Safety precautions
  • Warehouse environment safety
  • Critical thinking
  • Decision-making
  • OSHA compliance

Accomplishments

Successfully helped redesign a Cafe by creating a new menu, redesigning the Cafe interior, assisting in the redesign of the open kitchen and utilizing social media and website to help build customer base, receive feedback and keep customers engaged on a daily basis.


Freelance work for various bars and small restaurants by assisting in updating POS information, creating signage and flyers, as well as helping assist the owners with various office tasks.



Certification

ServeSafe certified by the Orange County Health Department in Orlando FL

Print/Digital Media design

Created a modest portfolio of digital tv screen menus, event flyers, business cards, restaurant menu design, developed a logo for a new business, and more.


Created websites for the former Dessert Lady of downtown Orlando, Acquittal Cafe of Orlando FL, Planet Pizza Orlando, Planet Pizza New Smyrna Beach FL and Oak Tree Cafe of New Smyrna Beach FL.

Languages

English
Native or Bilingual

Timeline

Package Handler

Fedex Ground
08.2018 - Current

Assistant Manager

Planet Pizza
01.2014 - 08.2018

General Manager

Acquittal Cafe
02.2013 - 02.2014

General Manager

The Dessert Lady
10.2005 - 09.2010

NA - Liberal Arts

Florida Institute of Technology

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Amy Saba