Amy Saenz

North Tower Medical-Surgical Floor

Telemetry

Labor and Delivery, Newborn Nursery, Post Partum

Behavioral Unit

Community Health

• Maintained sterile fields and application of dressings.
• Assisted patients in rehabilitation process and calculated and administered medications.
• Accurately gathered information systematically to determine health-related needs of patients.
• Operated and maintained monitors of bio-medical equipment.
• Assisted patients with basic care needs.
• Supported patients across various hospitals with both physical and emotional needs.

• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
• Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.

• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained records related to sales, returns and inventory availability.
• Processed product returns and assisted customers with other selections.
• Solved customer challenges by offering relevant products and services.