Amy Salamanca
Huntington Station
Summary
Proven Sales Associate at Marshalls with a knack for enhancing customer engagement and fostering repeat business through exceptional people skills and problem-solving abilities. Excelled in high-stress situations, boosting customer retention through professional conflict resolution. Skilled in inventory management and teamwork, contributing to store performance improvements. Demonstrates a blend of excellent communication and multi-tasking strengths.
Overview
1
1
Certification
Work History
Sales Associate
Marshalls
11.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Walt Whitman High School
Huntington Station, NY2025
Skills
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Relationship Building
- Outgoing Personality
- Flexible Schedule
- Verbal/written communication
- Cleaning techniques
- Teamwork and Collaboration
- Dementia Care
- Emotional Support
- Feeding Assistance
- Multitasking Abilities
- Patient Care
- Vital signs
- Excellent Communication
- Direct Patient Care
- HIPAA Compliance
- CNA Certification
- Decision-Making
- Heavy Lifting
- Compassionate Care
- Meal Preparation
- Adaptive thinking
- Hygiene maintenance
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Marshalls
11.2023 - 12.2023
Walt Whitman High School