Versatile human resources manager who offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
20
20
years of professional experience
Work History
Human Resources Generalist
Ernst Enterprises
Vandalia, OH
05.2024 - Current
Sourced, qualified and conducted screening interviews with job candidates.
Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
Managed HR information systems (HRIS) to ensure efficient data management and accurate reporting.
Managed employee separation processes, including exit interviews and termination paperwork, ensuring a smooth transition.
Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Conducted background checks and orientation, coordinating new employee onboarding process.
Provided essential support to address individual HR needs of employees.
Conducted benefits administration for benefit-eligible employees.
Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
Maintained payroll information by calculating, collecting, and entering data.
Tracked employee vacation, sick and personal time.
Processed timecards and payroll data for team of employees.
Reconciled payroll discrepancies and responded to inquiries from employees.
Human Resources Generalist/Administrator
Miami County Commissioners
Troy, OH
02.2021 - 05.2024
Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
Investigated employee complaints or grievances related to workplace issues or violations of policy.
Advised managers on effective methods for handling disciplinary actions or terminations when necessary.
Facilitated conflict resolution between employees through mediation sessions or counseling services.
Responded promptly to inquiries from internal staff members regarding employment matters.
Prepared reports related to personnel activity such as turnover rate or hiring process metrics.
Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
Conducted background checks, reference checks and employment verification.
Conducted employee hiring and exit interviews.
Worked on 401(k) administration, FMLA and workers' compensation claims and benefits.
Researched employee relations issues and conducted meetings with employees and supervisors.
Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
Improved employee engagement and moral by developing wellness programs for employees and enforcing positivity guidelines.
Personnel Manager/Operations Manager
Ohio Army National Guard
01.2009 - 01.2021
Supervised training management, mission planning, and operations for 162 employees and company capabilities
Provided personnel functions relating to physical and mental welfare, as well as payroll processing
Classified document custodian with a secret security clearance, with the delegation to act on behalf of the Director
Trusted entity to handle sensitive situations in the areas of Equal Opportunity, Sexual Harassment and Prevention, and instructing employees on resiliency skills and overcoming setbacks
Created and maintained accurate records of employee performance reviews, attendance, disciplinary actions, benefits information.
Managed employee relations issues including conflict resolution, grievances and complaints.
Provided guidance on employee development programs such as training sessions or workshops.
Provided advice regarding career progression opportunities to employees.
Created and implemented employee retention strategies.
Monitored and improved efficiency of processes, team performance, and customer service.
Maintained accurate inventory records to track stock levels and minimize costs.
Developed key performance indicators to measure effectiveness of operational processes.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Motivated and evaluated personnel for performance improvement and goal achievement.
Education
Bachelor's Degree - Social/Health Services
Roger Williams University
Bristol, RI
01.2013
Some College (No Degree) - Management Advancement For Public Service
Ohio State University
Columbus, OH
Skills
Records Management
Policy Implementation
Recruitment Strategies
Manager Coaching and Training
New Employee Orientations/Onboarding
Team Collaboration
Risk Management
Performance Management Strategies
Employment Law
HR Management
Benefits Administrator
Secret Security Clearance
Workers' Compensation
Employee Relations
Interviewing Expertise
Background Checks
Payroll Administration
Job Titles
Human Resources Administrator
Human Resources Generalist
Personnel Manager/Operations Manager
Certifications and Memberships
Secret Security Clearance, 12/31/30
International Public Management Association-HR, 2021
Ohio Safety Congress, 2022
The Society for Human Resources Management, 2022
References
References available upon request.
Timeline
Human Resources Generalist
Ernst Enterprises
05.2024 - Current
Human Resources Generalist/Administrator
Miami County Commissioners
02.2021 - 05.2024
Personnel Manager/Operations Manager
Ohio Army National Guard
01.2009 - 01.2021
Bachelor's Degree - Social/Health Services
Roger Williams University
Some College (No Degree) - Management Advancement For Public Service
Senior Network Engineer/Customer Service Operations at R & C Enterprises Inc./TA GR&C Enterprises Inc.Senior Network Engineer/Customer Service Operations at R & C Enterprises Inc./TA GR&C Enterprises Inc.