Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Sanchez

Springhill,FL

Summary

Professional with high standards and results-driven approach. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, processing payroll, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

25
25
years of professional experience

Work History

Office Manager

Lil' Teeth by Oloph
03.2018 - Current
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
  • Developed close working relationships with front office and back office staff.
  • Completed bi-weekly payroll for employees.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Performed preventative maintenance tasks to extend the life of equipment and reduce the need for costly repairs in the future.
  • Minimized downtime due to equipment malfunctions with proactive maintenance checks and swift repairs as needed.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

Dental Assistant

Premier Community Health Care
10.2017 - 03.2018
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.

Lead Dental Assistant

Florida Department of Health in Hernando County
09.2000 - 09.2017
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
  • Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
  • Scheduled and confirmed patient appointments.
  • Verified patient insurance eligibility and benefits.

Education

No Degree - Hospital Corpsman

United States Navy
Great Lakes, IL

Certificate - Expanded Function Dental Assistant With Radiology

Academy For Dental Assistants. Inc.
Bayonet Pt. Florida

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Payroll processing
  • Human resources
  • Conflict management
  • Staff hiring
  • Computer skills

Timeline

Office Manager

Lil' Teeth by Oloph
03.2018 - Current

Dental Assistant

Premier Community Health Care
10.2017 - 03.2018

Lead Dental Assistant

Florida Department of Health in Hernando County
09.2000 - 09.2017

No Degree - Hospital Corpsman

United States Navy

Certificate - Expanded Function Dental Assistant With Radiology

Academy For Dental Assistants. Inc.

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