Amy Sander
Portland,OR
Summary
Results-driven Product & Program Manager with 20+ years of experience in the tech industry. Skilled in translating complex user needs into innovative solutions, managing cross-functional teams, and delivering products that exceed market expectations. Strong track record of increasing user engagement and revenue through data-driven decision making and agile methodologies. Adept at strategic planning, organizational leadership, and negotiation.
Overview
32
32
years of professional experience
Work History
OFFICE ADMINISTRATION
Infusion Partners, LLC
01.2012 - Current
- Streamlined office operations, resulting in significant cost reduction
- Implemented efficient onboarding procedures and maintained personnel records
- Managed financial processes using QuickBooks
- Developed and maintained company databases and filing systems
- Implemented data protection measures, achieving full compliance with regulations.
- Developed policies and procedures related to office administration functions.
OPERATIONS
Sander Family, Inc
06.2007 - Current
- Developed strategies aligning with short-term and long-term objectives.
- Managed household operations, including budgeting and event coordination.
- Supervised family development and education initiatives.
- Managed financial operations and calculated production costs.
- Conducted surveillance operations to detect criminal activity of our two children.
- Oversaw logistics operations, including transportation management, homework completion, and food inventory management.
- Demonstrated a particular skill in gaining cooperation and compliance from the uninspired, employing creative strategies to motivate and engage all family members in household tasks and activities.
DIRECTOR OF RETAIL - NORTH AMERICA
Qualcomm/Kyocera Wireless Corp
01.2002 - 06.2007
- Managed National Retail accounts across North America
- Implemented data-driven inventory management systems
- Cultivated executive-level relationships with key decision-makers
- Managed multimillion-dollar operating budget
- Directed national sales staff for product roll-outs and promotions.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the company.
- Managed budgeting and financial planning processes for the organization.
REGIONAL SALES DIRECTOR
Qualcomm, Inc.
05.1998 - 01.2002
- Oversaw multiple account teams and carrier relationships
- Drove market growth initiatives and exceeded revenue objectives
- Established Indirect Channel product distribution networks
- Led product launch initiatives and mentored team members.
- Conducted regular meetings with regional sales team to review performance and provide guidance.
- Trained, coached and mentored members of the regional sales team to ensure goals were met.
- Analyzed market trends and competitor activities to develop strategies for success.
GOVERNMENT SALES MANAGER
AT&T Wireless
01.1997 - 05.1998
- Specialized in multi-level government operations
- Led contract negotiations for Oregon and Washington State
- Consistently achieved and exceeded revenue targets.
- Participated in RFP negotiations regarding product purchases or contracts.
- Established relationships with key clients, while maintaining existing customer base.
- Identified and developed new markets for products or services.
- Participated in Government RFP contract negotiations regarding product purchases.
- Assisted senior management in developing long-term strategic goals for the company's growth.
MARKET OPERATIONS MANAGER
AT&T Wireless Services
02.1996 - 01.1997
- Managed market development, operations, and build-out
- Responsible for sales objectives, budgeting, and contract negotiations.
- Developed strategies to optimize market operations, ensuring compliance with established regulations and standards.
- Monitored market trends and identified opportunities for growth and increased profitability.
- Created detailed reports on key performance indicators for senior management review.
- Collaborated with cross-functional teams to develop innovative solutions that increase efficiency throughout the entire market operations process.
INDIRECT CHANNEL MANAGER
AT&T Wireless Services
01.1995 - 02.1996
- Developed and managed indirect distribution channels
- Crafted account strategies and led contract negotiations.
- Developed and implemented channel strategies to maximize sales and profitability.
- Prepared monthly reports on performance metrics of channels such as sales volume, revenue and margin.
- Organized training sessions for channel partners on new products or services.
- Developed comprehensive plans to increase brand visibility Indirect districution channels.
SENIOR ACCOUNT MANAGER
AT&T Wireless Services
03.1994 - 01.1995
- Focused on growing and maintaining key client relationships
- Identified opportunities for cross-selling products and services to existing customers.
- Resolved client issues in a timely manner while maintaining excellent customer service standards.
- Prepared monthly reports summarizing account activities for upper management review.
- Proactively identified areas of improvement within assigned accounts' operations.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Managed key account relationships, ensuring customer loyalty and retention.
ACCOUNT EXECUTIVE
AT&T Wireless Services
03.1993 - 05.1994
- Consistently recognized as a top-performing sales professional
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Identified potential new customers through research of industry trends and competitive analysis.
- Generated weekly reports on sales performance against targets for upper management review.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Education
Bachelor of Arts - Telecommunications -
University of Oregon
01-1991
Skills
- Analytical Problem Solving
- Data analysis
- Client Engagement
- Project management
- Technical Proficiency
- Sales Management
- Project Oversight
- Corporate Communications
Timeline
OFFICE ADMINISTRATION
Infusion Partners, LLC
01.2012 - Current
OPERATIONS
Sander Family, Inc
06.2007 - Current
DIRECTOR OF RETAIL - NORTH AMERICA
Qualcomm/Kyocera Wireless Corp
01.2002 - 06.2007
REGIONAL SALES DIRECTOR
Qualcomm, Inc.
05.1998 - 01.2002
GOVERNMENT SALES MANAGER
AT&T Wireless
01.1997 - 05.1998
MARKET OPERATIONS MANAGER
AT&T Wireless Services
02.1996 - 01.1997
INDIRECT CHANNEL MANAGER
AT&T Wireless Services
01.1995 - 02.1996
SENIOR ACCOUNT MANAGER
AT&T Wireless Services
03.1994 - 01.1995
ACCOUNT EXECUTIVE
AT&T Wireless Services
03.1993 - 05.1994
Bachelor of Arts - Telecommunications -
University of Oregon