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Amy Scales
Corporate Administrative Assistant
Tulsa,OK
Summary
Dynamic and compassionate professional with a diverse background in educational and administrative roles, notably at Union Public Schools. Excelled in creating efficient administrative processes and fostering positive learning environments. Demonstrated expertise in social-emotional learning and multitasking abilities, significantly enhancing client and student progress. Achieved remarkable outcomes by leveraging creative thinking and problem-solving skills.
Professional educator equipped to support early childhood learning environments. Demonstrates strong capability in fostering positive interactions, managing classroom activities, and aiding in developmental milestones. Highly adaptable and reliable team player with focus on nurturing growth and maintaining supportive atmosphere. Skilled in lesson implementation, child supervision, and promoting educational engagement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Corporate Administrative Assistant
Air Hygiene Inc,
04.2022 - Current
- Maintained an organized filing system for easy retrieval of important documents and records.
- Supported department heads through effective document management, ensuring confidential materials remained secure.
- Improved office efficiency by proactively managing supply inventory levels to prevent shortages or overstocking issues.
- Provided exceptional customer service to both internal and external stakeholders through clear communication channels.
- Assisted in the onboarding of new employees, facilitating a smooth integration into the company culture.
- Enhanced executive productivity by providing timely and accurate scheduling and travel arrangements.
- Managed budgets for corporate events, optimizing spending while maintaining quality results.
- Contributed to a positive work environment by fostering professional relationships with team members and clients.
- Optimized executive calendar management by prioritizing appointments based on urgency or strategic importance.
- Coordinated large-scale corporate events, ensuring seamless execution and attendee satisfaction.
- Demonstrated strong multitasking skills, simultaneously managing multiple projects with competing deadlines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Behavior Technician
Union Public Schools
08.2019 - 04.2022
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Worked as part of collaborative team to address changing needs of children and families.
- Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Facilitated social skills development in group settings, fostering improved peer interactions.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Supported client using principles of applied behavior analysis.
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Assisted in development of therapeutic activities for patients.
Pre-K Teacher's Assistant
Union Public Schools
05.2009 - 08.2019
Pre-K Teacher's Assistant
Union Public Schools
08.2009 - 08.2019
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Encouraged children to interact with each other and participate in group activities.
- Engaged and entertained children through recreational and educational activities.
- Organized snack time and nap hours.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Delivered clear, concise instructions to children to aid in each student's decision-making.
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Took part in professional development workshops to boost skills.
- Collaborated with instructors to develop engaging lesson plans.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Maintained and operated classroom equipment to maximize use and lifespan.
- Helped teachers manage bus loading and unloading.
- Prepared reports and maintained administrative records.
- Stepped into non-classroom environments such as libraries to help staff manage demand.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Monitored students in computer lab to enforce proper use of resources.
- Developed and delivered presentations on course topics.
Education
Associate of Science - Early Childhood Education
North Eastern Oklahoma A&M
Miami, OK12-1995
Skills
- Health and safety
- Nutrition education
- Social-emotional learning
- Language development
- Lesson implementation
- Child assessment
- First-aid and CPR
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Creative Thinking
Certification
- Professional Childcare Certification – Council for Professional Recognition or National Early Childhood Program Accreditation.
- First Aid/CPR Instructor Certification – American Heart Association or American Red Cross.
- Legal Foundations of Special Education
- Physical Restraint Training Certificate – Crisis Prevention Institute or similar bodies.
- First Aid, CPR and AED Certification - American Red Cross.
- Student Mental Health - Safe Schools Training
- CECPD
- Supporting Children with Autism in the Classroom
- NAEYC
Interests
Accomplishments
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
- Updated and maintained company database to reflect current and accurate client records.
- Travel Planning - Booked heavy domestic and international travel for department of 65
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
- Training - Responsible for training all new employees to have current CPR credentials.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Corporate Administrative Assistant
Air Hygiene Inc,
04.2022 - Current
Behavior Technician
Union Public Schools
08.2019 - 04.2022
Pre-K Teacher's Assistant
Union Public Schools
08.2009 - 08.2019
Pre-K Teacher's Assistant
Union Public Schools
05.2009 - 08.2019
Associate of Science - Early Childhood Education
North Eastern Oklahoma A&M